Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards
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 Jul 25 2023, 09:45 PM
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#1
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Senior Member
920 posts Joined: Oct 2006 
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QUOTE(adele123 @ Jul 25 2023, 09:23 PM) Just reporting my retention offer. I had the same offer. Cash back by end of September.Submitted to cancel the CC. CS called me and rm100 cashback if swipe rm200 by the end of next month. Didnt ask for timeline in receiving the caahback since dont intend to take.  |
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Feb 2 2024, 06:47 PM
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#2
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Senior Member
920 posts Joined: Oct 2006
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Simply Cash cashback now available. Just checked. eddievh liked this post
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Aug 20 2024, 10:33 PM
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#3
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Senior Member
920 posts Joined: Oct 2006
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QUOTE(fruitie @ Aug 20 2024, 07:15 PM) I got charged with AF and SST for both my Journey and Smart Card, didn't manage to get any rebate or waiver so I asked to cancel since I hardly use them anyway. Yesterday, the retention team called and offered to waive everything for both cards provided I spend 3x with no minimal amount on each card. I gladly accepted and reloaded ShopeePay RM 1x6. Mine due in September, but I didn't want to wait so I submit cancellation with the reason annual fee coming up. The support told me the same thing. Wait until I get charged, make 3 transactions, and submit annual fee waiver.  |
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Aug 27 2024, 12:14 PM
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#4
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Senior Member
920 posts Joined: Oct 2006
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QUOTE(fruitie @ Aug 27 2024, 10:34 AM) I forgot to update here. Two days later, everything was credited back to my card, so it's all good now. Do you need to contact them back after spending the 3x transactions? |
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Aug 27 2024, 12:15 PM
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#5
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Senior Member
920 posts Joined: Oct 2006
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QUOTE(Wolgie @ Aug 27 2024, 11:51 AM) chat function? old app? Only Premier and Priority customers have chat function. i cannot find chat function. Im Android. Now see the mail in apps got function or not, as after i send, i reaceived a mail said they received. (better then email CS nothing happen) Premier is when you have 100K and above (automatic), Priority is when you have 250K and above (need to apply). |
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Aug 7 2025, 09:25 AM
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#6
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Senior Member
920 posts Joined: Oct 2006
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Just wanted to share my experience with their support team. I usually use the in-app chat (9am-6pm) and find them to be very responsive.
Their security is also pretty good. My card was blocked once, and they called me right away to confirm a transaction. Another time, I called them to get it unblocked, and it was handled smoothly with no problems. This post has been edited by willaw: Aug 7 2025, 09:25 AM |
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