manually lor

save all the SMS 

So I switch to Maybank MAE this week. Got RM0.97 (3.2%) once this morning and average return >1%.

Similar to SC's Spin&Win.
Top up Bigpay/Boost any amount using Visa/Amex to create outstanding balance (following day), then favourite "bill payment" to Maybank card accounts (create favourite bill account at Classic M2U Web, not possible at new M2U platform), every RM30 payment will have a chance to play Jewel Rush, before early Nov - nearly 2-3% (average 60-90 sen) return, now -slashed to around 1% (average 30 sen) already. The game will end on 31/12/19.

I have seen under the reward tab but not in my account. How do I claim it?

I top up successfully using JOP but didnt receive this RM 10 voucher, why ah 

Same goes to me...
I guess top up at 12am sharp will not entitle for the rewards..
My wife top up at 12:02 with the saved LFC card, dint receive the reward
I top up at 12:05 with the saved LFC card, manage to receive the reward

Good Day Mr/Ms XXXXX,

Thank you for contacting Grab.

We're truly sorry for the delay in getting back to you.

We have escalated your issue to our rewards team and was advised that the "RM10 off your next purchase" reward been credited to your "My Rewards".

We apologize for any inconvenience this has caused. Thank you for your patience and understanding.

If you need any further assistance, feel free to reply to this email thread and we'll be glad to assist.

Alternatively, you can also find answers to frequently asked questions or submit a request directly through our Help Centre (https://help.grab.com/hc/ms) from the Grab app.

Thank you for your continuous support and we look forward to serving you better.
Stay Home, Stay Safe.

Regards,
XXXXXX
GrabPay | Payment Ops | Executive

I contact the Grab CS, getting different response:

"Kindly be informed this campaign is only valid for selected users who have received the promotional offer. After further checking, you are not in the list of selected users.

This is why you didn't get your reward. Rest assured, you can still browse our apps for more exciting deals.

We apologies for any inconvenience caused."

CS ask me to refer the Terms and Condition from https://www.grab.com/my/pay-deals/others/top-up-and-eat-up/

Is the above is the same as SCB grab campaign?

RM10 Grab Merchant Vouchers upon top up of GrabPay e-Wallet
1. Get RM10 Grab Merchant Vouchers on top up of RM100 to GrabPay e-wallet using a valid Standard Chartered Bank credit card.
2. RM10 Grab Merchant Vouchers is capped at RM30,000 per month or 3,000 transactions per month and RM90,000 over the promotion period.
3. Promotion is valid from 1 April 2020 – 30 June 2020 inclusive of both dates.
4. Payment must be made using Standard Chartered Bank Malaysia Berhad’s Priority Banking Visa Infinite, WorldMiles World Mastercard, JustOne Platinum, Visa Platinum and Liverpool FC Cashback credit cards to enjoy the offer.
5. RM10 Grab Merchant Vouchers is limited to 1 transaction per month per Grab user.
6. Grab Merchant Vouchers are valid for new and existing Grab Users.
7. Grab Merchant Vouchers will be applied upon payment made using GrabPay at merchant stores in Malaysia.
8. Grab Merchant Vouchers are not refundable or exchangeable for cash or other items and cannot be used in conjunction with any other discounts, privileges, promotions, discount schemes, loyalty programmes, discount cards or vouchers, unless otherwise stated.
9. Grab Merchant Vouchers are subject to any applicable tax.
10. Grab Merchant Vouchers are subject to Grab terms and conditions.
11. Standard Chartered Bank Malaysia Berhad is not an agent of Grab or the merchant and makes no representation as to the quality of goods and/or services provided. Any dispute about quality of the goods and/or service is to be resolved directly with Grab and/or the merchant.
12. Standard Chartered Bank Malaysia Berhad reserves the right to vary the Terms and Conditions governing the offers. Any such change will be announced on the Bank’s website at sc.com/my

Finally the CS has wake up after several emails follow up,

"We apologies for the misunderstanding. Kindly disregard previous reply and this is the correct landing page.

1. Grab landing page: https://www.grab.com/my/scbtnc/
2. SC landing page: https://www.sc.com/my/promotions/grabdeals/

As per mentioned at previous reply, please note that we have system downtime during your top up activity which result the reward didn't automatically awarded to your account. Rest assured we will blast it out manually soon."

My hard earn RM10..

I guess spending at mydin also eligible? If only i get this sms earlier, as ive spent around 350 using pbb qv this morning for groceries at mydin.

8. The selected grocery merchants which are applicable under this Campaign are as follows:
• Village Grocer • Happy Fresh
• Ben’s Independent Grocer (B.I.G.) • KK Mart
The selected grocery merchants list is available on our website at sc.com/my and new participating merchants
will be updated from time to time during the Campaign Period.

New UI a bit problem stuck at the approve screen even after key in pin at apps when asked to approve in sc mobile apps. Still hang the amount in rewards page.

Anyone manage to redeem?

Edit: Managed to redeem after using offline PIN. Approving via apps show successful but nothing happen.

Your CashBack to statement redemption is successful

Thank you for your CashBack redemption with Standard Chartered 360° Rewards. We are pleased to confirm that your redemption request is successful.


Your order details

Order number: XXXXXX
Order date: 26 Jun 2020
Cash amount redeemed: MYR50
Card number: **** **** **** XXXX

Is this your first time? I joined this campaign before, can’t remember need to register or not.

Hi may i know how to navigate to live chat ? I use call these few days and take quite long to talk a human . Thanks

For Grab RM10 voucher, could it be used to offset zalora purchase? Or must use scan and pay and manually apply the voucher? Will it be automatically apply the voucher for any purchase either online shopping or scan&pay?