In the app, left side menu after you login, goto 360rewards, only can withdraw cashback after you accumulate RM30.

I have to say sibeh annoying this SCB... if you dont call from your main line, they wont bother with your request. Queue to talk is horrendous. They just charged SST but I think Im so fed up with this stupid bank app that I would pay the SST and cancel.

Update:

I just called them to cancel and guess what... my call is terminated because they are experiencing high volume calls. The option to cancel card is grey out in the app. I just dont know how on earth this bank exist.

Ok, retention called and just need swipe 3 times to waive all

Even my next Simply Card SST also can

I cancelled mine and they said will call. After a week, still no call and I checked the app suddenly can cancel already. Proceed with that and it's gone. I still dislike how they operate especially their always busy call centre. Even though I had to pay the SST before canceling but for me, it is easily the worst experience for me when it comes to CC.