SC has just updated their benefit on visa cards... please advise
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 Mar 21 2018, 12:03 PM
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#1
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Junior Member
431 posts Joined: Sep 2010 
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https://av.sc.com/my/content/docs/my-visa-upgrade-tnc.pdf
SC has just updated their benefit on visa cards... please advise |
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Jul 24 2018, 03:45 PM
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#2
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(Sammie7 @ Jul 24 2018, 03:30 PM) SCB is charging me annual fee RM250 on my JustOne card.. Called them and they said they can't waive the fee. But when I applied for the card, I was told first year free annual fee. How? What is the terms and conditions? I don't think I have a bad record. Just didn't use it often. If not mistaken you need to activate and spend a certain amount of money within 60 days or so to get the 1st year annual fee waive... |
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Oct 31 2018, 12:28 PM
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#3
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(wilson1149 @ Oct 31 2018, 09:06 AM) more than one "CashBack Platinum MasterCard" only, but how customer can get more than 2 same card type together? I think that is due to the earlier upgrade/consolidation for certain cards to CBP that cause ppl to potentially having 2 same/similar cards... I think somebody abuse this bug before  https://www.sc.com/my/important-information...t-card-upgrade/ |
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Nov 2 2018, 02:40 PM
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#4
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(ckweng @ Nov 2 2018, 02:24 PM) If cash rebate is good, I don't mind to be Barcelona and Liverpool fan! There are alot of Barcelona & MU fans in MBB page for the same purpose... |
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Dec 27 2018, 05:28 PM
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#5
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Junior Member
431 posts Joined: Sep 2010
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Any one has got their SC card approved for the Comparehero Flashdeal for PS4???
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May 26 2023, 09:53 AM
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#6
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Junior Member
431 posts Joined: Sep 2010
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can i know is there anyway to interact with human with SCM??? other than visiting a branch???
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May 26 2023, 11:27 AM
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#7
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(synical @ May 26 2023, 10:31 AM) Card application or what? sst and card cancellation...try the app uncleared balance cannot cancel card... no option to talk to human after calling and opted for multiple options... |
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Jun 7 2023, 12:00 PM
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#8
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(vin_ann @ Jun 7 2023, 11:08 AM) sigh... app no live chat logo... then how im going to request for fee waiver. You are not alone... SCM really tak boleh pakai after they fired all their customer service officer... if only refer to AF can try Help & Service -> Card management -> Credit card fee waiver -> 'if you got any waiver able fees' if for SST u can only go other banking services -> other request -> which they will only try to reply u in 14 days... (which i'm waiting for a response from SCM to cancel my card... |
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Jun 8 2023, 04:05 PM
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#9
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(asiatrader98 @ Jun 8 2023, 04:01 PM) i call them to waive the AT fee of RM250 this morning , CS rejected it , it is the first time over the last 5 years and with the condition of apply any financial package such as personal loan etc, but I rejected it. u managed to call them??? how??? (i mean talk to a CS)look like I need to cancel the card and don't call me back later to retain me SCB |
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Jun 12 2023, 10:02 AM
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#10
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(sjz @ Jun 11 2023, 09:27 AM) @confusedway Hi.... forget to update here... mind to share what is your outcome on this method? so far i hav no chance to try other request method as i managed to cancelled mine just on time before AF & SST kicks in  Just to share my experience for the SCBM customer service... After update (request) send to them takes them 6 working days to call me back (last friday) and ask to retain my card and give me 100 CB by using 200 but i rejected their offer and request to cancel the card, mainly due to no human touch (cannot call and talk to a human) cause the app or website is cacat... this cannot that cannot and call center also no option to talk to human... told them no point if next year same thing happen i will need to take another hassle to get intouch with them which is extremely difficult... and told the person that if i'm SCBM i will restore all human to the call center else no talk... bye SCBM... if any one need help call her lor.. 03- 749 six eight 325... |
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Jun 26 2023, 05:45 PM
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#11
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(Matchy @ Jun 26 2023, 05:30 PM) can't see any blue bubble after login same using android and cannot see any chat button... maybe discrimination by SCM???i'm on android btw... |
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Jun 27 2023, 12:04 PM
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#12
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Junior Member
431 posts Joined: Sep 2010
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QUOTE(LostAndFound @ Jun 27 2023, 10:27 AM) I am on Android and confirm can see and use the chat button (but still useless as always time out without reply one). What version is your SC app? Mine Version 12.9.1 according to Menu -> About - running on Android 12 (Samsung Note 20 Ultra). Perhaps some older versions of android x de? Bro my SC app also on version 12.9.1 and my phone is a samsung s20+ run on Android 13... any clue??? or i just dont know how to use the SC app...  |
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