Outline ·
[ Standard ] ·
Linear+
Credit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards
|
cocolala
|
 Jun 18 2025, 03:25 PM
|
Getting Started
|
QUOTE(mamamia @ May 22 2025, 01:25 PM) my brother every year also get waiver and rebate, but, this year, after SST charged, they said no rebate, so, proceed to cancel, no call as well and the service request shown completed... n card disappear from the online banking.. After being charged for annual fee, call to cancel then no need pay the annual fee? How to get hold of CS to ask for waiver? I read ppl said press 1 for emergency then will have human talk to us. This post has been edited by cocolala: Jun 18 2025, 03:26 PM |
|
|
|
|
|
cocolala
|
Jun 18 2025, 03:30 PM
|
Getting Started
|
QUOTE(fruitie @ Jun 18 2025, 03:26 PM) Provided you didn't spend after AF was charged. Applicable to all banks except for HSBC. aiks.. How to get hold of CS to ask for waiver? I read ppl said press 1 for emergency then will have human talk to us. |
|
|
|
|
|
cocolala
|
Jun 18 2025, 03:43 PM
|
Getting Started
|
QUOTE(fruitie @ Jun 18 2025, 03:36 PM) I'm not sure as I hardly speak to them... I only use the chat function via the app, which is only available to Premium customers. I'm sure you can find a human on the phone as I tried calling when I linked the app to my new phone. When I selected 'other matters' the chat bot asked me to use the app help section lol. It was not like this the previous time I contacted Standard Chartered. Anyway I found an email address in their website, hopefully they will reply me. |
|
|
|
|
|
cocolala
|
Jun 18 2025, 04:39 PM
|
Getting Started
|
QUOTE(fruitie @ Jun 18 2025, 03:59 PM) I simply called them out of curiosity. Call +603 7849 6888, select language > press 4 (account related enquiry) > enter your IC/credit card no. > A prompt on your app to approve, approve it > press 2 for credit cards/personal loan > choose the credit card > press 1 to confirm > listen to your outstanding details > after listening all, it will prompt press * to speak to CS. I didn't hold further so I don't know how long does it require to wait for a CS to pick up. that's lost or stolen emergency hotline lerr |
|
|
|
|
Quote
0.0410sec
0.55
7 queries
GZIP Disabled