Had made payment via IBFT from HLB yesterday evening and when checked today, it's captured and reflected in transaction record.

If the payment has yet to be reflected, then we can always check the Available credit limit has increased (by the amount paid/transfered) accordingly upon successful transaction.

This morning attempted few times to reach CS via live chat but in vain. Then finally successfully connected with CS today like 5 min into 6pm 😅 to request for a card cancellation before SST charging in coming June. CS has submitted my request which I emphasized on cancellation prior to SST charge, hopefully it can be processed by end of this month. CS advised it requires 5 working days.

Btw, anyone know whether is there a way to retrieve Live Chat history? Thanks.

Yes, wanted to screenshot but the window closed and missed the chance to screencap.

Will follow up again on the status of the request and consult CS about live chat history.

Cancel online as in submit the card cancellation request online?

How to do that? Via app?

Thanks

Ahhh, I see, thanks for the info. 😬

Did a follow up today via Live chat on card cancellation as there is no status update, only to recall to ask about Live chat history after the chat ended.
Purposely connect again, this time with another CS, was advised can only manually screenshot. I gave feedback that history shld be made accessible. Perhaps, for security wise, enable Live chat via App then history could be logged and retrievable only by the person him/herself.

As for card cancellation, finally got a call to confirm and they will proceed with processing. Successful cancellation sms notification will follow within few working days.

Wow, looks not bad.

Update: Received sms notification (3 same sms within minutes apart 😅😅) informing card/instlment plan has been cancelled.

Oh yes!

However, last full rm85 cb though. Just only been with JOP for one year. Will still keep the card for awhile.

Oh wait, last rm85 should be next month-July for June spending.

Hehe, yes, still can enjoy one more full 85 cb (next month) for this month spending.

Yup yup. Got abit 'emo' this morning, thought last 85 cb.

My autobilling of insurance is currently tied to this JOP, so yeah, I feel it's still a good card to keep and provided that AF can be waivable upon request.

Yes, noted some other better card(s) out there which am considering to apply in near future, soon eg PBB VS, UOB Yolo etc


Agreed and thankful for this card benefits, not many can offer in the market.

Would like to ask on the following:

1. Are both JOP AF and SST charged at the same date when reaches card anniversary?

2. If see only SST being charged in the transaction, does it mean AF has already been auto-waived?

3. How do we know if auto-waived or not?

4. Will there be any transaction of AF charged and AF reversal being reflected in the transaction history/statement?

Thank you in advance and apologies if the above questions are being asked before.

Same here, kept asking CS (like 3 times in the same chat session ) anyways to offset. CS said no, then at one point got offer some financial related services if signed up then may have chance to offset which I declined.

Oh yes!

Just did a top up awhile ago after added card, yes, the reward was issued almost immediately after successful top up.

Hi, noted 7.7 Mid year sales coming soon, wondering, for the below Vouchers (refering to SC one) if Ran-out already, later, will it be refreshed and made available for collection at 4pm and 8pm? Thanks




Updated:
Observed seems not refreshed. :'(



This post has been edited by HelloFuture: Jul 5 2020, 09:16 PM