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Credit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards

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vin_ann
post Dec 1 2020, 11:15 AM

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QUOTE(michealelsie @ Dec 1 2020, 10:07 AM)
Just top up my Grab and got the RM10 voucher right away~
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QUOTE(michealelsie @ Dec 1 2020, 10:08 AM)
Ya like grumpy said, you may check the My Reward tab
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lucky checking thread here, else totally forget about it.

just reloaded and instantly get the reward
vin_ann
post Dec 15 2020, 05:36 AM

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Just reloaded Boost via JOP.


vin_ann
post Jan 7 2021, 10:26 PM

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QUOTE(fruitie @ Jan 7 2021, 06:53 PM)
I see thanks guys. RM 40.. hmm.gif Macam not worth because I don't pump that often as I seldom drive out. laugh.gif
So at least RM 134 for petrol? unsure.gif
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Unless you reload TnG card at petrol station 🤥
vin_ann
post Mar 9 2021, 03:37 PM

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I just saw my auto debit insurance charged on 28 Feb !

Normally it charged on 1st of the month!

My March JOP CB for auto debit is gone!😠
vin_ann
post Jun 7 2021, 10:39 PM

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QUOTE(fruitie @ Jun 7 2021, 10:15 PM)
I get AF waiver and SST rebate every year since I got the card and other SCB cards. However, my case cannot be used as reference. Usually SCB will waive AF but rarely gives SST rebate. FYI, SST cannot be waived, it’s payment to government but banks can give rebate if they want to.
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Recently i cancelled my LFC card. they (retention team) no call me until on 1st Jun where suddenly i saw SST being charged to my card on 29th May.

Offered me SST waiver with RM25 CB + RM50 CB for spending RM200 to keep my card active.

then on 5th jun, i saw annual fee being charged. Tmr will call them ask for waiver.
vin_ann
post Sep 11 2021, 11:37 AM

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QUOTE(cybpsych @ Sep 9 2021, 11:19 AM)
Thanks for info.

Just now received SMS notification from SCB on revised CC CB features. then came here to look for the post.

updated my auto debit to other CC.
vin_ann
post Jun 7 2023, 09:39 AM

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QUOTE(mamamia @ Jun 4 2023, 02:43 PM)
I use their app, still there for me.. same goes to my siblings acc.. hope those who has issue is just temporary.. coz I prefer live chat than call even though their CS is not 24 hours, sometime I just leave msg there n I go back again next few days.
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QUOTE(saitong09 @ Jun 4 2023, 05:41 PM)
My friend have the live chat but I never saw in my SC app  hmm.gif
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Wanted to call ask for annual fees waiver but seem calling no longer option to do so.

The CS agent asked me to do via live chat, yet I can't find it anywhere in the SC app, online web and even login into e-banking

Did I missed anything on live chat? Need help and guide
vin_ann
post Jun 7 2023, 11:08 AM

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QUOTE(mamamia @ Jun 7 2023, 09:47 AM)
Normally the live chat is a blue color chat logo at the bottom right of the app. If you can’t see it in ur app, meaning u r one of those who do not have live chat function or it is just a bug for certain customers
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sigh... app no live chat logo... then how im going to request for fee waiver. sad.gif
vin_ann
post Jun 7 2023, 09:15 PM

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QUOTE(mamamia @ Jun 7 2023, 11:09 AM)
try the self service function on credit card fee waiver under "Help & Service"
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QUOTE(confusedway @ Jun 7 2023, 12:00 PM)
You are not alone... SCM really tak boleh pakai after they fired all their customer service officer...

if only refer to AF can try Help & Service -> Card management -> Credit card fee waiver -> 'if you got any waiver able fees'

if for SST u can only go other banking services -> other request -> which they will only try to reply u in 14 days... (which i'm waiting for a response from SCM to cancel my card...
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tried, it show no eligible card detected.

user posted image

wan to cancel card also unable to opt in as there's outstanding amount. only zero balance can opt to cancel card.

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