QUOTE(coolguy99 @ Feb 3 2025, 07:49 AM)
If your AF has been charged you cannot submit a normal cancellation request online as they deem that you have outstanding. You have to submit via Other Request. I just done mine and got a reply saying that my request is forwarded to the cancellation team and need to wait 5 days to call me back.
nobody from SCB call you, rite? card just cancelled, rite?
That is the way how SCB work now.
They no care customer cancel and no retention offer.
QUOTE(sg8989 @ Feb 5 2025, 02:21 PM)
What happen with scb cs?
Sent secure msg to them on 28 jan until now no reply.
still CNY mode, even before CNY, their response also took few days. I wonder why? may be there are so many ppl sent msg to them, they have to read 1 by 1/
QUOTE(beLIEve @ Feb 5 2025, 02:31 PM)
VSS kua. I sent 2 weeks before you to cut card, nobody reply but they got action.
what action, Card cancelled without call u, rite?
This post has been edited by sms2u: Feb 6 2025, 01:32 PM