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Credit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards
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talexeh
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Feb 3 2023, 10:22 AM
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QUOTE(singgung @ Feb 3 2023, 09:31 AM) That's why i ask if it's late. Already February, and still no cashback. None credited in January. Which means the November one is already late. Unless before this they release the cb within 30 days, and December only they start waiting for 60 days, then that explains it. What do you mean? I've got my November cashback for JOP card. This post has been edited by talexeh: Feb 3 2023, 10:22 AM
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talexeh
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Feb 9 2023, 10:36 AM
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QUOTE(sjz @ Feb 9 2023, 09:30 AM) Called CS, she counted manually based on the statement and noted the prob too. Report lodged for them to investigate. QUOTE(thinkhappy @ Feb 9 2023, 10:12 AM) Called CS & she raise a ticket Meh, my male CS just asked me to raise a request in the website instead of going through the list with me.
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talexeh
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Feb 9 2023, 02:29 PM
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QUOTE(Omgf @ Feb 9 2023, 02:29 PM) This round cashback is for Jan2023 or Dec2022 spending? December.
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talexeh
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Feb 9 2023, 02:55 PM
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QUOTE(ronnie @ Feb 9 2023, 02:22 PM)  Now need to redeem in RM30, RM60, RM90 only/.. OMG !!!  The current cashback is for DEC 2022, right ? Not new implementation. I guess only those who didn't constantly accumulate full cashback of RM60 is aware of this earlier.
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talexeh
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Feb 13 2023, 04:10 PM
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QUOTE(thinkhappy @ Feb 13 2023, 10:07 AM) Hi, does anyone get a reply from CS for the cash back problem? QUOTE(sjz @ Feb 13 2023, 12:24 PM) no reply and no missing cb received after our report. anyone if gt update cn share here. Just a heads up since I've had previous experience raising a "Other Request" type of ticket; it's gonna take a month at least to get their response. Raised a ticket on 10-AUG, received a "we're looking into your request" response on 8-SEP & a reply on my ticket on 18-SEP.
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talexeh
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Feb 15 2023, 10:05 PM
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QUOTE(sjz @ Feb 15 2023, 09:21 PM) just an update. i just gotten back my so called "missing cashback" in 360 rewards. got a missed call from SC just now, probably they called to inform on this. You didn't raise a ticket & just had the CS on the phone to go over your transactions, am I right?
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talexeh
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Feb 16 2023, 10:45 AM
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QUOTE(LostAndFound @ Feb 16 2023, 09:34 AM) Hmm mine not updated. So they're forcing us to go one by one report. I already reported via website, see what the progress is. Via web chat or raised a "Other Request" ticket too?
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talexeh
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Feb 17 2023, 08:16 AM
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QUOTE(pokemon @ Feb 17 2023, 12:10 AM) What about SST? Not easy to get it waived. I think I've never get SST rebate. It's usually when I try to cancel one of my unused SC CC then they'll offer such rebate for all cards in one shot.
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talexeh
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Feb 17 2023, 09:41 AM
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QUOTE(singgung @ Feb 17 2023, 09:15 AM) Yesterday got a call from CS regarding my JOP cancellation. Told them I'm cancelling because I don't like that there's no more RM1,500 threshold and particularly their ridiculous RM30 multiplication for redemption. I didn't even ask for annual fee waiver cause I don't think I'll be using this card again. Then she offered annual fee waiver, SST I pay first then they will rebate back (she can't do anything yet cause it hasn't been billed), and offer spend RM200 by end of March and will receive cashback RM100 by end of April. Standard retention offer from SC these days.
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talexeh
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Feb 20 2023, 09:47 AM
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QUOTE(babygrand123 @ Feb 20 2023, 12:10 AM) SC cash back work in very stupid way, need manually transfer the CB back to credit card !!! While Citi & HSBC straight reflected the CB transaction with the credit card Sounds like you didn't research properly prior to applying for the card lol
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talexeh
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Mar 7 2023, 05:56 PM
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QUOTE(jwongsy90 @ Mar 7 2023, 05:22 PM) Hi, may i know last month JOP cashback in ady?? Last month? Even January cashback is not in yet.
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talexeh
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Mar 8 2023, 07:51 AM
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QUOTE(boonhan @ Mar 8 2023, 07:48 AM) Jan one released around feb 08 That was December's cashback. There was a big delay due to the change from JOP to Simply Cash name & the T&C. This post has been edited by talexeh: Mar 8 2023, 07:53 AM
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talexeh
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Apr 13 2023, 01:22 PM
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Quick question: for Simply Cash, is there still cashback if we're paying directly using the card on Shopee or is the cashback only limited for topping up ShopeePay?
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talexeh
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Jul 3 2023, 10:07 AM
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QUOTE(TongCN @ Jun 30 2023, 06:49 PM) The 360 reward again no include my Shopee E-wallet top up for my May's transactions More or less the same experience I had last February. Raised them tickets via the SC mailing system, each reply taking more than a month with more mistakes even though I've listed my transactions that are eligible to get full cashback. Silly mailing system with character limits worse than old Twitter & still unresolved until now with the last reply dating 1-JUN. Finally submitted cancellation for all my 3 SC cards.
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