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 RM10 Supplementary Plan Expired, so they force u to "upgrade" to RM20

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HippyTony
post Oct 27 2016, 08:23 PM

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Maxis, if we do not agree to this increase are you saying we have to
port out? Please confirm?

This post has been edited by HippyTony: Oct 27 2016, 08:24 PM
HippyTony
post Oct 28 2016, 02:15 PM

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Take note Maxis has been upgrading their surfmore 50 and 75 with more data from 3 to 5 GB and 5 to 7GB respectively foc. Info is from the here in the forum.
Maxis charging us more to supplement the lost revenue?
HippyTony
post Oct 30 2016, 02:55 PM

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Had a short discussion with the family, we think it's time to move on.
HippyTony
post Oct 30 2016, 05:36 PM

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During the family discussion, my mum said she doesn't mind upgrading her phone with data but 500mb is not sufficient for one month.
Called Maxis CS yesterday, she said the next upgrade data plan for my mum's phone is Maxis Go at $48 per mth, 1GB/mth...We think that is too much to pay.
HippyTony
post Nov 10 2016, 02:32 PM

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Spoke to Maxis CS this morning and was informed that the upgrade will be postponed to 8th Dec. to allow more time for customers to......with Maxis?

HippyTony
post Mar 17 2017, 10:43 AM

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QUOTE(NV20 @ Mar 14 2017, 05:02 PM)
Maxis PM already but didn't answer the question on how to remain on the same plan (surfmore 30). Seem like everyone that using surfmore30 will be forced to upgrade to RM38 from 23 March 2017 OR need to change to maxis value surf1 plan 500MB RM20 per month (didn't mentioned whether the call rate will be same) . Received another reminder from Maxis today on the same PDF notification.
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Surf1 plan call rate is 30ยข/min double your previous plan.
HippyTony
post Mar 17 2017, 05:57 PM

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QUOTE(chanmickey @ Mar 17 2017, 05:52 PM)
I was maxis customer 20 years. Just switched all my family lines to digi. My main line under the Digi promotional plan, ending this month end, is rm50 for unlimited calls, 3gb Internet and another 7gb for YouTube and Facebook.

Two of my old Maxis  supplementary lines were under surf 30, with a miserable 1gb monthly, and no free calls or SMS  other than between family lines. Maxis gave notice "upgrading" them to new surf plan @ rm38 with 3gb. No choice to remain in old surf plan. Forced down your throat. Too much. For both of them... I switched to digi supplementary rm28, 3gb, 50 minutes calls, 50 SMS. Calls and SMS between family free.

For my last old maxis  supplementary line which I paid rm30 for years under maxis, there was no data, no calls. Nothing. I switched that to redone for rm8 monthly, with 53 minutes free calls all network. Used mainly by son for tuition, school activities.

Maxis getting too much, their CEO want increase the arpu, without taking into consideration long time customers. When I applied port out only they call me to counter offer. I didn't bother listen to what the chap on the line has to offer.

They want people buy their cheapest package at rm98, then add rm48 to share line. Mad ah? At that price, divided by two, I no need share lines with anyone, can get better deals elsewhere.
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๐Ÿ‘
HippyTony
post Mar 28 2017, 01:24 PM

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QUOTE(nyxnyx @ Mar 28 2017, 11:02 AM)
Hi everyone I'm a newbie here, I just realised yesterday that the Maxis rm10 plan has been changed to the rm20 plan with 500MB data .. I would like to know if the 500MB data comes free or do we need to pay based on our usage..Appreciate your replies smile.gif thanks very much !!
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The RM10 increase is for the 500MB / month quota.
HippyTony
post May 7 2017, 06:27 AM

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QUOTE(slcomm @ May 2 2017, 09:31 AM)
when is the plan started? i am the principal line, and had been on RM10/mth subscriptions for my mom. My mom not using data for the phone, so no point to give 500MB data, right?

Hope Maxis will be able to explain further.
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October 2016

 

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