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 RM10 Supplementary Plan Expired, so they force u to "upgrade" to RM20

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TSPappyBoyington
post Oct 20 2016, 09:35 AM, updated 9y ago

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Got the notification yesterday (how come it's given via a password protected PDF?) that the RM10 Supplementary Plan is no longer available and I will be moved to RM20 plan next month.

Can Maxis unilaterally do this? What if I wish to remain on the RM10 plan?


Maxis
post Oct 20 2016, 04:36 PM

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-PM-
Maxis
post Oct 23 2016, 05:13 PM

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QUOTE(PappyBoyington @ Oct 20 2016, 09:35 AM)
Got the notification yesterday (how come it's given via a password protected PDF?) that the RM10 Supplementary Plan is no longer available and I will be moved to RM20 plan next month.

Can Maxis unilaterally do this? What if I wish to remain on the RM10 plan?
*
Hi PappyBoyington,

We're glad to hear you received our SMS and would like to contact you. Please reply our PM on when you might be free to chat.

Thank you

sah147
post Oct 23 2016, 05:47 PM

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QUOTE(Maxis @ Oct 23 2016, 05:13 PM)
Hi PappyBoyington,

We're glad to hear you received our SMS and would like to contact you. Please reply our PM on when you might be free to chat.

Thank you
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I've the same issue. Please PM
heaven.33
post Oct 23 2016, 08:44 PM

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I wish to remain on the RM10 plan too...any chances?
justhistime
post Oct 23 2016, 08:49 PM

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i received the same sms too.
Advise alternative other than the rm20 plan.
Pm please.
Thanks
yudii
post Oct 25 2016, 09:47 AM

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I also received letter from maxis that they want my supplementary line to "enjoy" the 500MB with 100% increased price from RM10 to RM20 which I do not need.
Maxis
post Oct 25 2016, 04:28 PM

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QUOTE(sah147 @ Oct 23 2016, 05:47 PM)
I've the same issue. Please PM
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QUOTE(heaven.33 @ Oct 23 2016, 08:44 PM)
I wish to remain on the RM10 plan too...any chances?
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QUOTE(justhistime @ Oct 23 2016, 08:49 PM)
i received the same sms too.
Advise alternative other than the rm20 plan.
Pm please.
Thanks
*
QUOTE(yudii @ Oct 25 2016, 09:47 AM)
I also received letter from maxis that they want my supplementary line to "enjoy" the 500MB with 100% increased price from RM10 to RM20 which I do not need.
*
-PMed-
EugeneLai
post Oct 25 2016, 04:38 PM

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Talkmore 28 (200 minutes, 100sms) also force to upgrade to Maxis Talk & Surf 1 (200 minutes, 50sms, 1GB) RM38/month. I only got RM29.68 so how? Will get free Samsung J1 to use the data since sms already decrease.
Maxis
post Oct 25 2016, 05:31 PM

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QUOTE(EugeneLai @ Oct 25 2016, 04:38 PM)
Talkmore 28 (200 minutes, 100sms) also force to upgrade to Maxis Talk & Surf 1 (200 minutes, 50sms, 1GB) RM38/month. I only got RM29.68 so how? Will get free Samsung J1 to use the data since sms already decrease.
*
-PMed-
sah147
post Oct 25 2016, 05:35 PM

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Looks like we're out of luck guys, the RM10 plan will cease to exist so either move to the RM20 plan, or port out. Not sure if the other telcos have similar plans though.
starman2016
post Oct 25 2016, 09:15 PM

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I've got 2 sup lines. 100% price increase.
PM me on workaround.
rickarch
post Oct 26 2016, 01:52 PM

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Maxis i just received the announcement letter. for the supplementary line I need voice services only. any other alternatives? please PM.
Maxis
post Oct 26 2016, 03:38 PM

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QUOTE(starman2016 @ Oct 25 2016, 09:15 PM)
I've got 2 sup lines. 100% price increase.
PM me on workaround.
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QUOTE(rickarch @ Oct 26 2016, 01:52 PM)
Maxis i just received the announcement letter. for the supplementary line I need voice services only. any other alternatives? please PM.
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-PMed-
hong_chen_my
post Oct 26 2016, 06:17 PM

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i got two sub line, please advice. thanks
rickarch
post Oct 26 2016, 06:41 PM

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QUOTE(Maxis @ Oct 26 2016, 03:38 PM)
-PMed-
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Maxis didn't receive your pm. please resend.
oryxshadow
post Oct 26 2016, 10:17 PM

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Maxis what are the possible solution so that I can still use post paid and pay RM10 only. I don't need data. If no solution, then is Maxis suggesting customers to switch carriers and not use Maxis?

This post has been edited by oryxshadow: Oct 27 2016, 04:42 PM
cwtong
post Oct 26 2016, 10:23 PM

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I have supp line with the plan above too....
no-tech-know-logy
post Oct 27 2016, 08:26 AM

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I also received this letter and do not need the upgrade as my supp line is for my mom who doesn't need data.

Pls PM alternatives.


brandonkl
post Oct 27 2016, 11:43 AM

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Why can't Maxis share here? Why need to PM? Is it another of those "deals" where people who wants to leave gets special treatment? Didn't Maxis learn their lesson last time?

For those who received PM, I just want to know if it's really upgrade to RM20 plan or port out?

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