Not gonna return until they sorted out the amount. Don't want to be on losing side.
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
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 Oct 25 2016, 11:21 AM
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#41
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H 
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Digi haven't let me know how is the amount of refund is to be calculated
Not gonna return until they sorted out the amount. Don't want to be on losing side. |
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Oct 25 2016, 11:31 AM
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#42
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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QUOTE(mydragoon @ Oct 25 2016, 11:26 AM) honestly, i am not going to be too picky about this. one reason is that since there are rebate involves, it could potentially mean that depending on how long you're still on the plan, the rebate amount could be different. The problem is I have never been told the amount was FULL AMOUNT OF THE PRE ORDER OF PHONE. All the people handling at Digi have no idea about this. How hard is to tell the customer that? If they can tell us that "The amount would be blah blah minus the subscription blah blah and depends on the date you return the phone blah blah" at least I got an idea hw much will I get back instead of sitting in the dark.however... when i returned my note7 last week, i asked the Digi Store staff and was told: * full amount to be refunded -- full amount as in whatever we paid on the first invoice (device + advance payment + GST). but... device price will be in cheque while the advance payment will be credited into the bill personally, seeing how complex this whole thing is and i think it's easier to just return the set, wait for the refund process to be completed... and then see what is the explanation.  "You just surrender and go back and wait for the notice of the amount la" How can one feel good about this statement?  This post has been edited by yuhhaur: Oct 25 2016, 11:33 AM |
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Oct 25 2016, 03:00 PM
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#43
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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https://www.lowyat.net/2016/116877/dca-mala...on-all-flights/
Jabatan Penerbangan Malaysia already banned N7. ANY airplane are not allow. Be it local MAS/AA, or International Emirates/Cathay, etc... Don't be ignorant, it only makes you dumb to fight with the authority. |
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Oct 27 2016, 09:44 AM
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#44
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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Finally someone from Digi that can speak politely called me for the refund matter.
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Oct 28 2016, 01:16 PM
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#45
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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Note sure about the rest, but DIGI's dateline is 12 Nov 2016.
http://community.digi.com.my/t5/Welcome-an.../m-p/17980#M466 |
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Oct 28 2016, 04:56 PM
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#46
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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QUOTE(starz92 @ Oct 28 2016, 04:52 PM) What is taking SME so long for the refund @@ I think the money is used to pay to the manufacturing plant, which in turns pay to the components suppliers.When called up my distributor he said already passed to SME and SME will be the one doing the refund? true? SME needs to cater RM 2800 x 4000units (or 8000?) = RM11,200,000 (or 22,400,000?) you think at such short time they can allocate that? |
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Oct 28 2016, 06:08 PM
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#47
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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QUOTE(yuhhaur @ Oct 28 2016, 01:16 PM) Note sure about the rest, but DIGI's dateline is 12 Nov 2016. This is digi's recall procedurehttp://community.digi.com.my/t5/Welcome-an.../m-p/17980#M466 rufey if digi staff ask full set, show them this This post has been edited by yuhhaur: Oct 28 2016, 06:09 PM |
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