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This post has been edited by pohsze: Oct 19 2016, 07:29 PM
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
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Oct 19 2016, 07:28 PM
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#21
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870 posts Joined: Jul 2011 From: Kuala Lumpur |
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This post has been edited by pohsze: Oct 19 2016, 07:29 PM |
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Oct 20 2016, 12:14 PM
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#22
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QUOTE(ijan @ Oct 20 2016, 12:04 PM) DiGi i really dont understand why are telcos asking for full accessories when there is official statement from Samsung PHONE and BOX only.Return all FULL ACC in box. If missing, will be deductibles. If taken by previous exchange, please supply documentation. RM200 rebate off current package pricing for S7E and IP7+ (he said ONLY). But package is min RM98. Before this RM68 also can get cheaper package pricing for S7E. Taking opportunity in N7 death to hike the price of S7E. Full refund...so asking you guys, OP3 RM1899, Mi5 at RM1050? Or and Ip7+ RM3500 (my wife pakai, me get her Note4...) |
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Oct 20 2016, 06:04 PM
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#23
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QUOTE(drindy @ Oct 20 2016, 05:25 PM) I bought an extended warranty Low Yat SC immediately after I collected my replacement Note7 from Yes at Lot 10. I just emailed to the CS who emailed me the Samsung Care Certificate asking him from whom I shall claim the refund. He replied and asked me if there is any contract with Yes and after confirming that there is no contract, he told me I can get the refund for the Phone and Smart Warranty from Samsung directly. like that i want to try go direct to Samsung Lowyat SC already. Go now. haha |
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Oct 20 2016, 06:53 PM
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#24
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fuck YES. i returned my note 7 to lowyat samsung service center and they accepted. took back all my accessories im so happy and relieved now
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Oct 20 2016, 07:42 PM
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#25
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QUOTE(Sugasugar @ Oct 20 2016, 06:56 PM) Can I just send to ANY samsung service center??? What did the lowyat samsung asked? I'm too tired waiting for YES. for lowyat yes others im not too sure. initially gave them ic and bank statement then they asked for invoice. i took all my accs out, signed and keep the service sheet. tt within one week. done |
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Oct 20 2016, 10:42 PM
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#26
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QUOTE(yvonnesoo @ Oct 20 2016, 08:30 PM) Tried 1u Samsung can't. They say only received instruction from management except overseas set or lazada purchased or from SME. Darn!! Perhaps I should try my luck at lowyat Samsung. Can share me the location poh sze? Thanks lowyat plaza samsung service center is at fourth floor. if u go up by lift turn left then u see Samseng d. they saw my invoice from YES still accept wor. say will tt to the bank acc provided |
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Oct 21 2016, 12:03 AM
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#27
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Oct 21 2016, 11:41 AM
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#28
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Oct 21 2016, 11:44 AM
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#29
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QUOTE(yvonnesoo @ Oct 21 2016, 11:18 AM) do update me on this too ya. as i went to samsung sc 1u they not allowed me to do so. say that their package is different from their price ask me to refer back to yes by the way i think better mention no contract with YES? I also dont really care about the few cents less. Lump sum amount more important haha |
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Oct 21 2016, 12:42 PM
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#30
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QUOTE(RedsInHell @ Oct 21 2016, 12:30 PM) Am here at lowyat samsung. walao. i hope wont ask me take it back lehThey said cant return here. Need to wait for yes . Guess theyve had a few yes buyers returned already & decide enough.. maybe.. Asked if i got into contract with yes, i said no & he paused a bit. Then still asked to go to yes Well. Can use longer... 😂😂 |
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Oct 21 2016, 12:44 PM
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#31
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870 posts Joined: Jul 2011 From: Kuala Lumpur |
QUOTE(RedsInHell @ Oct 21 2016, 12:30 PM) Am here at lowyat samsung. i was dealing with indian girl la. maybe can try again with diff people They said cant return here. Need to wait for yes . Guess theyve had a few yes buyers returned already & decide enough.. maybe.. Asked if i got into contract with yes, i said no & he paused a bit. Then still asked to go to yes Well. Can use longer... 😂😂 |
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Oct 21 2016, 12:56 PM
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#32
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Oct 21 2016, 02:21 PM
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#33
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Oct 24 2016, 11:55 PM
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#34
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i submitted mine last week to sme also havent get refund.
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Oct 25 2016, 10:54 AM
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#35
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Oct 25 2016, 11:05 AM
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#36
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yesterday one forumer was saying SME needing 2 to 3 weeks instead of 5 days. Hell, that's already going into 6th day, means they want us to go 1 month without refund nor loan phone. luckily got another phone but still why the delay?
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Oct 25 2016, 03:53 PM
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#37
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for YES, i just called Samsung, said need to send confirmation to YES (to confirm purchase from them), and switch back to Samsung refund instead of Samsung>YES>customer.
Takes about 2 weeks, almost a week has passed, so one more to go~ |
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Oct 28 2016, 03:55 PM
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#38
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Oct 30 2016, 12:44 AM
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#39
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now is sleepless night waiting for refund haha
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Oct 31 2016, 05:25 PM
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#40
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ya p9plus battery seriously rocking it! medium usage still got me 72% now
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