Feb 7 2017, 01:01 PM
QUOTE(gastacopz @ Feb 5 2017, 10:34 PM)
i think you guys referring to my case 
only rm20..due to refund..
and the transaction previous month..refund next month..
previous month 1k++ spend...thats why die2 want them to push back the refund there..as if after refund, still got more than 8++ which eligible for rm50 rebate
and next month ngam2 only spend to eligible..after refund...79X++..deswai super angry..if know they will deduct, for sure i spend few more to eligible for rm50 rebate
emailed them, they did called me, and explain, and they also said more than rm800 spent...will get back to me..but until today, no call...so...let it go...
I emailed UOB on this and below is their reply: only rm20..due to refund..and the transaction previous month..refund next month..
previous month 1k++ spend...thats why die2 want them to push back the refund there..as if after refund, still got more than 8++ which eligible for rm50 rebate
and next month ngam2 only spend to eligible..after refund...79X++..deswai super angry..if know they will deduct, for sure i spend few more to eligible for rm50 rebate
emailed them, they did called me, and explain, and they also said more than rm800 spent...will get back to me..but until today, no call...so...let it go...
Dear
Thank you for your email
Our telephone conversation refers ,we wish to inform that we will not deduct the cash rebate amount from your qualifying spending to earn cash back hence even if there is a credit earned from cash back , we will still take your original spending for that month as the qualifying spend for cash back
We have hereby attached the detailed terms and condition for the cash back for your references
Should you need further clarification, please email us at uobcustomerservice@uob.com.my. Alternatively, you may contact our 24-hours Customer Service Officers at 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) for assistance.
Thank you for banking with UOB. We look forward to your continued support
Quote
0.3745sec
1.57
7 queries
GZIP Disabled