Mine 0001 xxxx too. Converted from VOX, sent thru normal post.

Aiyaa... kena Administrative fee RM6.36 in the latest statement. My RM1 transaction on 17 Oct was posted on 19th. Statement date is 18th.

Should be able to get waiver for the fee charged. The messy part is... if I pay the fee first, later on shall have balance excess.

Should I make another transaction to avoid fee charges for 18 Nov statement?

When is the best date to terminate VOX since already got my YOLO?

Another question, for those of you who have more than 1 UOB cards and pay statement amount to only 1 account, is the allocation of payments correct?
I'm curious coz the allocation to my One card is more and VOX less. No financial charges on the VOX though coz covered by cash backs.

I've receive Sept cashbacks for VOX.
Still unable to cancel as I'm getting Oct Admin fee waived. The Oct transaction was before statement date but posted after that. Waiver denied but I'm going for round 2. Haiz... haiz..

Cost me time and effort only for 5-10 minutes. I think it cost UOB more resources to take call, review and sms me. Now I request them to send me the terms and conditions stating that the transaction must be posted within statement cycle.
Think the monthly fee for VOX is very taxing for UOB to monitor and implement. That's why no longer featured in YOLO.

If you have petrol expenses and can get AF waiver for One card, then can keep for petrol. You can also request for lower credit limit.
Cancel VOX, zero cashbacks and comes with admin fee.

What card is that?

There is no mention on the RM6 admin fee?

I paid 50% (after appeal) last year coz I swiped after AF charges. This year, got 3 years waiver even with lower spending and almost exclusively on petrol only.

If cash rebates just cover AF, certainly not worth.

Woohoo... finally got the VOX monthly Admin fee charges waived... After 3 calls and 2 emails. Initial request for waiver rejected. Then I requested UOB to send me the terms and conditions stating that the admin fee is per billing cycle.

They finally settled and waived without sending me the terms. Time to move on with YOLO.

Yup, some CS really not prepared. During my conversion request to YOLO, the CS ask me if I wanted Visa or Master. Surprised and ask him the difference while I quickly checked our first page. At the end, the CS said no option to select.

Guess the card designed for online purchase only and might not withstand physical swipes.

ah.. forgot about that. For me, YOLO mostly for online. Dining covered by PBB VS.

I recently got my VOX admin fee waived. Transaction within calendar month but outside billing cycle. After several calls and emails, finally got the waiver. Actually I requested for the T&C for VOX, they try to avoid giving me the document and finally just waived the fee plus gst. VOX cancelled but still can view online. Now pending transfer the RM6.36 credit to One card. Hopefully, UOB will not charge admin fee again...

Try to email them, I think the CS handling emails more competent and responsive.

Remember to swipe minimum RM500 for total weekend dining.

I got mine through Pos Laju.

Personally, One card is more useful. Almost exclusively use for petrol at BHP.

I do not recall Preferred Platinum having 5% cash backs.
Perhaps it is the 5X UNIRM for every RM1 spend for Dining, Groceries, Departmental Stores and Retail Fashion. valid till 31 March 2017.
http://www1.uob.com.my/assets/pdf/tnc/PRVI...git-tnc-eng.pdf

For dining, I use HLB Mach, PBB VS or MBB Amex (weekends).

You can appeal.
If unsuccessful, you can ask for fee reduction. I got 50% off few years back (used card after AF charged).
Else, make card cancellation. The retention team might call you.