ibg on weekend consider monday's transaction. credit card is using batch processing so it will be updated by uob after 10pm each day. it should be reflected in your credit card account anytime from now if you have entered correct transfer details.

got.

read here. uob charge for dynamic currency conversion service.

why not? try to call and waive it.

dispute form

www.uob.com.my took too long to respond.

Dear,

Thank you for your email.

In regards to your feedback, we received confirmation from the department concerned that the Personal Internet Banking has been fixed accordingly and it is now running as usual.

Kindly provide us with the error message/ print screen if you are facing with any login error in order for us to be able to check further.

Mr Chen, we would like to apologise for any inconvenience caused in this matter.

In the meantime, please feel free to contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information.


Yours sincerely,

Srinisha Vivekanandhan
Customer Service Unit
United Overseas Bank (M) Bhd (271809K)

Dear,

Thank you for your email.

We wish to inform customers that login using Google Chrome version 56.0 may encounter error while login to Personal Internet Banking, Business Internet Banking and Payonline. Error that they may encounter is “This site can’t be reached” (similar as per you error message).

We have reported this to Google and pending on their reply to identify to issue they may encounter.

Tentatively, you may to login using other web browser such as Internet Explorer or Safari.

In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information.

Yours sincerely,

Muhammad Faizal Hasny
Customer Service Unit

United Overseas Bank (M) Bhd (271809K)


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