if ip7+ bought at usa,
pls and tq
Updated:
Already confirm with dealer here,
Us/other oversea set can send over all apple centre for claiming purposes:)
This post has been edited by jehqiphone: Oct 18 2016, 12:42 PM
Attached thumbnail(s)
ip7+ bought at usa,warranty valid at Malaysia?
|
|
Oct 7 2016, 02:37 PM, updated 10y ago
Show posts by this member only | Post
#1
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,184 posts Joined: May 2010 |
|
|
|
|
|
|
Oct 7 2016, 02:44 PM
Show posts by this member only | Post
#2
|
![]() ![]() ![]() ![]()
Junior Member
601 posts Joined: Apr 2012 |
Send back USA to claim warranty.
|
|
|
Oct 7 2016, 02:44 PM
Show posts by this member only | Post
#3
|
![]()
Junior Member
13 posts Joined: Jul 2009 |
No. But you can always call to Apple Support Centre To make a repair/warranty claim request with reasons like you purchase one when you were studying/working there and now back for good or whatever stories you can make up for it. Then they will contact local authorized service centre and give permission for that. Claimed once with Malaysia Set in Hong Kong Apple Store, and Hong Kong set in Malaysia Authorized Service Centre.
Of course sometimes it depends on luck, too. Or bring it to nearest countries' Apple Store to make the claim. Nearest now is Hong Kong or Singapore by end of the year. This post has been edited by shun.jie: Oct 7 2016, 02:48 PM |
|
|
Oct 7 2016, 02:45 PM
Show posts by this member only | Post
#4
|
![]() ![]()
Junior Member
176 posts Joined: Sep 2007 |
i don't think so. if us set then the warranty need to be claimed from apple us.
only malaysian set can claim from apple malaysia. like my friend previously bought his iphone 6 from australia then when he wants to claim for warranty he needed to sent it to apple australia because apple malaysia said they didn't cover overseas set iphone |
|
|
Oct 7 2016, 02:57 PM
Show posts by this member only | Post
#5
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
48,418 posts Joined: Sep 2014 From: REality |
Nope. No warranty from apple Malaysia..
U needed to bring to US |
|
|
Oct 7 2016, 04:08 PM
Show posts by this member only | Post
#6
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,184 posts Joined: May 2010 |
thanks for all reply
|
|
|
|
|
|
Oct 7 2016, 07:44 PM
Show posts by this member only | Post
#7
|
![]() ![]()
Junior Member
62 posts Joined: Oct 2009 |
I managed to claim my Singapore set iPhone in Malaysia Service Centres like Mac City.
Is the US set a bit different than the Singapore sets? If they are not, then there should not be any issues with claiming, right? |
|
|
Oct 9 2016, 09:07 AM
Show posts by this member only | Post
#8
|
|
Elite
27,801 posts Joined: Jun 2007 From: Johor |
QUOTE(FitnessAddict @ Oct 7 2016, 07:44 PM) I managed to claim my Singapore set iPhone in Malaysia Service Centres like Mac City. Is basically a simple matter of warranty policy and has nothing to do with the phoneIs the US set a bit different than the Singapore sets? If they are not, then there should not be any issues with claiming, right? Spore set can be claimed at Malaysia as there is an agreement between them and Spore will handle all issues that Msian centers are unable to solve. All spare in Malaysia are imported in through Spore too |
|
|
Oct 9 2016, 11:22 AM
Show posts by this member only | Post
#9
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
48,418 posts Joined: Sep 2014 From: REality |
QUOTE(benny888 @ Oct 9 2016, 09:07 AM) Is basically a simple matter of warranty policy and has nothing to do with the phone Thanks.Spore set can be claimed at Malaysia as there is an agreement between them and Spore will handle all issues that Msian centers are unable to solve. All spare in Malaysia are imported in through Spore too Basically if I bought in Singapore, no worry on warranty because I can claim in Apple Malaysia too |
|
|
Oct 10 2016, 11:19 PM
Show posts by this member only | IPv6 | Post
#10
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,347 posts Joined: Apr 2008 |
Usually the first batch from Singapore, Hong Kong, UK, US etc sure got problem such like battery discharging problem. That's why we need to wait for Malaysia set.
|
|
|
Oct 10 2016, 11:21 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
6,017 posts Joined: Sep 2011 |
|
|
|
Oct 11 2016, 10:04 PM
Show posts by this member only | IPv6 | Post
#12
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,057 posts Joined: Jan 2003 |
|
|
|
Oct 12 2016, 10:13 AM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,123 posts Joined: Jan 2003 |
APPLE has international warranty but not in MALAYSIA because there is no APPLE store here.... it is going thru authorized dealer/reseller... not sure is MACHINES or EPIC something .... so the warranty is claimable from those authorized dealer only.. and they are not APPLE, so the warranty is not same.
APPLE is 1 exchange 1 in US, but in malaysia, you send back to autho-dealer, you wait for next week.. they solve your issue, for e.g. change screen, battery...blablabla.... so it is not 1 to 1 exchange on the spot... so i think if you buy from US, you can claim from APPLE SG ... coz SG has Apple store.... of coz.... i not sure coz i nv buy any Apple from US or SG or any other places except MY ... i might be wrong. |
|
|
|
|
|
Oct 12 2016, 04:53 PM
|
![]()
Junior Member
18 posts Joined: Nov 2010 |
QUOTE(weretiger @ Oct 12 2016, 10:13 AM) APPLE has international warranty but not in MALAYSIA because there is no APPLE store here.... it is going thru authorized dealer/reseller... not sure is MACHINES or EPIC something .... so the warranty is claimable from those authorized dealer only.. and they are not APPLE, so the warranty is not same. if not mistakenAPPLE is 1 exchange 1 in US, but in malaysia, you send back to autho-dealer, you wait for next week.. they solve your issue, for e.g. change screen, battery...blablabla.... so it is not 1 to 1 exchange on the spot... so i think if you buy from US, you can claim from APPLE SG ... coz SG has Apple store.... of coz.... i not sure coz i nv buy any Apple from US or SG or any other places except MY ... i might be wrong. they are for local set they not doing repair they will order a new unit for you, you always can check the serial number. my previous claim they do replace me a refurbish unit with different serial number. |
|
|
Oct 12 2016, 04:53 PM
|
![]()
Junior Member
18 posts Joined: Nov 2010 |
double post
This post has been edited by ampy: Oct 12 2016, 04:53 PM |
|
|
Oct 14 2016, 03:37 PM
|
![]() ![]() ![]() ![]()
Junior Member
539 posts Joined: Apr 2012 |
i talked to apple and they confirm it;s covered in Malaysia as long as the iPhone you send in for repair is available / launch in Malaysia.
As for the Apple Care +, Malaysia is not inclusive. If you had bought Apple Care +, you need to send to Singapore for repair claim. |
|
|
Oct 14 2016, 03:39 PM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,475 posts Joined: Nov 2005 |
QUOTE(chongmelvin2238 @ Oct 14 2016, 03:37 PM) i talked to apple and they confirm it;s covered in Malaysia as long as the iPhone you send in for repair is available / launch in Malaysia. Does that means iphone bought outside Malaysia, eg Aussie, HK set can send warranty claim here?As for the Apple Care +, Malaysia is not inclusive. If you had bought Apple Care +, you need to send to Singapore for repair claim. |
|
|
Oct 14 2016, 03:45 PM
Show posts by this member only | IPv6 | Post
#18
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,184 posts Joined: May 2010 |
QUOTE(chongmelvin2238 @ Oct 14 2016, 03:37 PM) i talked to apple and they confirm it;s covered in Malaysia as long as the iPhone you send in for repair is available / launch in Malaysia. So means confirm us set Warranty its cover at Malaysia As for the Apple Care +, Malaysia is not inclusive. If you had bought Apple Care +, you need to send to Singapore for repair claim. This post has been edited by jehqiphone: Oct 14 2016, 03:46 PM |
|
|
Oct 18 2016, 10:38 AM
|
![]() ![]() ![]() ![]()
Junior Member
539 posts Joined: Apr 2012 |
|
|
|
Oct 18 2016, 10:44 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
48,418 posts Joined: Sep 2014 From: REality |
|
|
|
Oct 18 2016, 12:38 PM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,184 posts Joined: May 2010 |
QUOTE(chongmelvin2238 @ Oct 18 2016, 10:38 AM) yup.. as far as my understanding. Already confirm with dealer here,like u sayyou can always ask them. through apple website, fill in the form the they return call back to you, Us set can send over all apple centre for claiming purposes:) This post has been edited by jehqiphone: Oct 18 2016, 12:39 PM Attached thumbnail(s) |
|
|
Oct 18 2016, 04:51 PM
|
![]() ![]() ![]() ![]() ![]()
Senior Member
768 posts Joined: May 2008 |
|
|
|
Oct 18 2016, 05:09 PM
Show posts by this member only | IPv6 | Post
#23
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,057 posts Joined: Jan 2003 |
|
|
|
Oct 18 2016, 05:14 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
48,418 posts Joined: Sep 2014 From: REality |
|
|
|
Oct 18 2016, 07:27 PM
Show posts by this member only | IPv6 | Post
#25
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,113 posts Joined: Jan 2006 From: Neverland |
This thread needs to be pinned.
Questions like these had been asked like 10000 times in these very forum. Good info btw. |
|
|
Oct 19 2016, 09:42 AM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,461 posts Joined: Nov 2009 From: Penang |
Meaning worldwide warranty? Good for apple.
Guess we can buy imported set as long as its cheap and genuine set. |
|
|
Oct 19 2016, 10:56 AM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,747 posts Joined: Jan 2009 |
Good. Now can look for cheaper i7 for in singapore.
|
|
|
Oct 20 2016, 06:18 PM
Show posts by this member only | IPv6 | Post
#28
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,057 posts Joined: Jan 2003 |
|
|
|
Oct 1 2017, 05:04 PM
Show posts by this member only | IPv6 | Post
#29
|
![]() ![]() ![]() ![]() ![]()
Junior Member
832 posts Joined: Jul 2016 |
Yeah. Those looking for X would be 4.2k (US) vs 5k plus in RM.
|
|
|
Oct 4 2017, 09:38 AM
|
![]() ![]() ![]() ![]()
Junior Member
615 posts Joined: Jan 2011 |
Beware of the sim lock issue, instead of the warranty issue.
We used to change phone not because of the faulty, but the new series phone in the market. However, the update of iOS will cause the sim lock if you were to purchase oversea set. Think twice. p/s: please correct me if I were wrong. |
|
|
Oct 4 2017, 09:42 AM
|
![]() ![]() ![]() ![]()
Junior Member
615 posts Joined: Jan 2011 |
Beware of the sim lock issue, instead of the warranty issue.
We used to change phone not because of the faulty, but the new series phone in the market. However, the update of iOS will cause the sim lock if you were to purchase oversea set. Think twice. p/s: please correct me if I were wrong. |
|
|
Oct 23 2017, 02:03 AM
|
![]() ![]() ![]() ![]() ![]()
Senior Member
892 posts Joined: Jan 2007 |
QUOTE(williams2011 @ Oct 4 2017, 09:42 AM) Beware of the sim lock issue, instead of the warranty issue. can further clarify the bold part? what causes sim lock? if thats true that no one will buy oversea set.We used to change phone not because of the faulty, but the new series phone in the market. However, the update of iOS will cause the sim lock if you were to purchase oversea set. Think twice. p/s: please correct me if I were wrong. |
|
|
Oct 23 2017, 07:48 AM
|
![]() ![]()
Junior Member
186 posts Joined: Oct 2017 |
I managed to claimed ip7 SG and ip7+ HK at mat coty 1U
|
|
|
Oct 23 2017, 07:49 AM
|
![]() ![]()
Junior Member
186 posts Joined: Oct 2017 |
QUOTE(williams2011 @ Oct 4 2017, 09:38 AM) Beware of the sim lock issue, instead of the warranty issue. Only phone that used turbo simWe used to change phone not because of the faulty, but the new series phone in the market. However, the update of iOS will cause the sim lock if you were to purchase oversea set. Think twice. p/s: please correct me if I were wrong. |
|
|
Oct 23 2017, 02:13 PM
|
![]() ![]() ![]() ![]()
Junior Member
615 posts Joined: Jan 2011 |
|
|
|
Oct 23 2017, 02:17 PM
|
![]() ![]() ![]() ![]()
Junior Member
615 posts Joined: Jan 2011 |
QUOTE(blackmarket @ Oct 23 2017, 02:03 AM) can further clarify the bold part? what causes sim lock? if thats true that no one will buy oversea set. Regarding the bold statement, as far as i know, oversea set like US UK and so on are locked with their respective country simcard. Therefore, any reset/restore/update of phone might require the local simcard to unlock the phone.For example, if you purchase UK set, you need UK simcard to unlock the phone once before you can insert Malaysia simcard. i am not sure if oversea has started selling unlocked set which does not require any local simcard, if yes you may purchase since there is no software restriction. |
|
|
Oct 23 2017, 07:46 PM
|
![]() ![]()
Junior Member
186 posts Joined: Oct 2017 |
|
|
|
Oct 23 2017, 11:55 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,983 posts Joined: Nov 2011 |
|
|
|
Oct 24 2017, 07:44 AM
|
![]() ![]()
Junior Member
186 posts Joined: Oct 2017 |
|
|
|
Oct 24 2017, 08:30 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,789 posts Joined: Jul 2010 From: Silicon Valley |
QUOTE(williams2011 @ Oct 23 2017, 02:17 PM) Regarding the bold statement, as far as i know, oversea set like US UK and so on are locked with their respective country simcard. Therefore, any reset/restore/update of phone might require the local simcard to unlock the phone. They have already been selling unlocked set since long ago. For example, if you purchase UK set, you need UK simcard to unlock the phone once before you can insert Malaysia simcard. i am not sure if oversea has started selling unlocked set which does not require any local simcard, if yes you may purchase since there is no software restriction. As long as it is not carrier tied, the phone is free to use with any sim the purchaser wants. Logically, if Apple were to lock the phone if you put a foreign sim, then you would hear ppl complaining about that in forums when they travel to oversea and uses their local sim card. This post has been edited by cocooh: Oct 24 2017, 08:31 AM |
|
|
Oct 24 2017, 10:07 AM
|
![]() ![]() ![]() ![]()
Junior Member
615 posts Joined: Jan 2011 |
QUOTE(cocooh @ Oct 24 2017, 08:30 AM) They have already been selling unlocked set since long ago. Thanks for the update.As long as it is not carrier tied, the phone is free to use with any sim the purchaser wants. Logically, if Apple were to lock the phone if you put a foreign sim, then you would hear ppl complaining about that in forums when they travel to oversea and uses their local sim card. But why i am trying to express on sim locked issue is when the set first start operation (restore/update/reset), it requires local simcard. afterwards, it does not require anymore. Anyway, how to detect if that phone is tied with oversea telco plan? Thank |
|
|
Oct 24 2017, 10:49 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
3,520 posts Joined: Jan 2003 |
any problems u have to go back America to repair. A simple google search on this topic would have got u the answers earlier? Learn to use Google next time for important decisions like this.
|
|
|
Oct 24 2017, 11:36 AM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,084 posts Joined: Aug 2008 From: Netherlands |
Learn to read the personal experiences and feedback from forummers here (with screenshots no less) rather than be skeptical and google it and what's not
I personally call apple Malaysia long ago and yes, foreign apple store set is claimable here Only telco sets are excluded |
|
|
Oct 25 2017, 04:57 PM
|
![]() ![]() ![]()
Junior Member
372 posts Joined: Nov 2012 |
QUOTE(Wildcat @ Oct 24 2017, 11:36 AM) Learn to read the personal experiences and feedback from forummers here (with screenshots no less) rather than be skeptical and google it and what's not Guys,I personally call apple Malaysia long ago and yes, foreign apple store set is claimable here Only telco sets are excluded I'm going to buy unlocked iphone at Dubai Apple Store next week.. Browsing through the thread - HK/SG/UK/Aussie set are claimable.. what about UAE set? anyone came across this? Thanks |
|
|
Oct 25 2017, 07:39 PM
Show posts by this member only | IPv6 | Post
#45
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,084 posts Joined: Aug 2008 From: Netherlands |
|
|
|
Oct 25 2017, 08:38 PM
|
![]() ![]()
Junior Member
186 posts Joined: Oct 2017 |
QUOTE(IVL @ Oct 25 2017, 04:57 PM) Guys, UAE set no facetime ryte?I'm going to buy unlocked iphone at Dubai Apple Store next week.. Browsing through the thread - HK/SG/UK/Aussie set are claimable.. what about UAE set? anyone came across this? Thanks http://voipnina.com/is-facetime-banned-in-...acetime-in-uae/ |
|
|
Nov 6 2017, 09:46 AM
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,436 posts Joined: Feb 2005 |
|
|
|
Nov 6 2017, 10:36 AM
Show posts by this member only | IPv6 | Post
#48
|
![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
1,084 posts Joined: Aug 2008 From: Netherlands |
|
|
|
Nov 15 2017, 01:24 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
18,672 posts Joined: Jan 2003 From: Penang |
LTE band different. Don't buy US set. There is reason why it's cheap.
|
| Change to: | 0.0351sec
0.79
6 queries
GZIP Disabled
Time is now: 28th November 2025 - 02:31 PM |