Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybank Visa Signature + Barcelona Visa Signature
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 Nov 2 2017, 03:30 PM
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#1
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Junior Member
103 posts Joined: Aug 2017 
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Would like to ask, the cash back showed in m2u seem 1 or 2 cents less than myself calculated.
For example, Ikhwan Visa self calculated is 17.26 while m2u showed 17.24 Ikhwan MC self calculated is 17.08 while m2u showed 17.05 Amex self calculated is 50 while m2u showed 49.99 Is it normal ? TQ very much. 
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Nov 2 2017, 03:38 PM
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#2
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Junior Member
103 posts Joined: Aug 2017
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QUOTE(cybpsych @ Nov 2 2017, 03:33 PM) how did you calculate? Key in all expenses in Exel and rounding down to 2 decimal, is it the correct way ? |
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Nov 2 2017, 03:44 PM
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#3
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Junior Member
103 posts Joined: Aug 2017
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QUOTE(cybpsych @ Nov 2 2017, 03:39 PM) per transaction or sum everything then round? per transaction rounding.fyi, mbb doesnt round, it just truncate straight  note: your screenshots is incomplete. I changed not to rounding in my Excel just now and still the cash back is different by 1 or 2 cents ....  |
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Nov 2 2017, 03:53 PM
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#4
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Junior Member
103 posts Joined: Aug 2017
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QUOTE(cybpsych @ Nov 2 2017, 03:48 PM) assuming your calculation is correct, then probably mbb's side. Thank you very much for the info, may I know how to dispute with mbb ? Need to fill in any form or just call CS ?once a while, there is issue with 1-2 sen, over/underpaid. got one time i was underpaid 1 sen, disputed with mbb, then got the adjustment back. few months later, they overpaid 1 sen cb. it seems their "calculation" haywire a bit, and it's random. even mbb cannot explain why it only affected 1 transaction among ALL my monthly transactions. p/s: why are you asking in VS thread? you should either post in Ikhwan or M2C thread. Opps, wrongly post as I opended fews tabs and thought this is Ikhwan thread. Sorry By the way, I have also got full cash back for FCB even for Jab Bekalan Air Kedah@M2U Alor Setar MY This post has been edited by FatSeang: Nov 2 2017, 03:56 PM |
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Nov 2 2017, 04:08 PM
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#5
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Junior Member
103 posts Joined: Aug 2017
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QUOTE(cybpsych @ Nov 2 2017, 04:01 PM) I just called and ask them to find out. they called me back explained wrong calculation, then performed adjustment directly. no form filled. Noted and Thank a lots again  |
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Nov 6 2017, 10:31 PM
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#6
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Junior Member
103 posts Joined: Aug 2017
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Hi All,
Would like to ask is there any promo in m2u for new to bank card application since my wife interested to apply FCB ? As I cant find the previous new to bank promo in m2u anymore ... Thanks |
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