Jul 21 2022, 10:09 AM
QUOTE(adele123 @ Jul 21 2022, 09:31 AM)
er, i'm more amazed, how you reach out to them to reverse the transaction.
actually something similar happened to me. Maybank were quite fast when i called them. so all i had to do was filled up the dispute form (which i haven't) and send to them.
They even sent an automatic email reply to me saying Card A was cancelled, please fill in dispute form while waiting for card B. of course i believe still need them to faster settle dispute before i'm can runaway from paying the disputed amount.
Note that it is advisable to cancel your card anyway, because it is possible to happen again.
First thing I did was call Maybank and cancel the card.actually something similar happened to me. Maybank were quite fast when i called them. so all i had to do was filled up the dispute form (which i haven't) and send to them.
They even sent an automatic email reply to me saying Card A was cancelled, please fill in dispute form while waiting for card B. of course i believe still need them to faster settle dispute before i'm can runaway from paying the disputed amount.
Note that it is advisable to cancel your card anyway, because it is possible to happen again.
From m2u transaction, I found out the merchant was AmazingTalker, which is a big company for learning foreign language. I got the email address from their website, I tried to email them. They replied and helped me
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