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 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

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asellus
post Aug 9 2022, 07:38 AM

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I can already see pushbacks from merchants because of higher fees from merely using a MyDebit card for Apple Pay.

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asellus
post Aug 9 2022, 08:20 AM

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QUOTE(ngbeslhang @ Aug 9 2022, 08:16 AM)
Pretty sure Maybank FAQ says it should cost merchants the same as using physical credit cards
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Visa (via Apple Pay) is 2.5%. MyDebit is 0.5%. This is Maybank MAE card.
Can already see some merchants banning Apple Pay.
asellus
post Aug 9 2022, 09:06 AM

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QUOTE(ngbeslhang @ Aug 9 2022, 08:29 AM)
https://web.archive.org/web/20220808105802/...erchant-faq.pdf

Makes no sense for Maybank to charge merchant for extra on top of the existing credit card fees already

EDIT: for comparison, I’ve also found another document for Maybank’s mobile POS terminal specifically with “MDR”: https://www.maybank2u.com.my/WebBank/Maybank-mPOS_faq.pdf
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Card issuer or Apple are not the one that sets the rates. The POS terminal operator, in this case, Public Bank, does. Once Public Bank sees Visa, 2.5% fee will be charged per transaction.
asellus
post Aug 9 2022, 09:19 AM

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QUOTE(Mavik @ Aug 9 2022, 09:07 AM)
That is ridiculously high for a Merchant MDR rate when other banks are charging at least 1.2% onwards for VISA/Mastercard. Heck, large chains are negotiating for a 1% MDR rate with the banks as eWallets are charging around 1%
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The discrepancies between Visa+Mastercard and MyDebit is what can make Apple Pay potentially unpalatable for small merchants, even if the Mastercard or Visa fees is 1.5% for outlets like 99 Speedmart. Small mom-and-pop stores that got charged 2.5% will definitely become more vigilant towards people who wants to pay using phones now.
asellus
post Aug 9 2022, 09:52 AM

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QUOTE(ngbeslhang @ Aug 9 2022, 09:26 AM)
Wouldn't that just mean they skip accepting payment cards altogether, since you usually need to pay monthly fees just to rent the terminals?
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Most of the time, people uses MyDebit which is usually a more acceptable 0.5%.

QUOTE(Mavik @ Aug 9 2022, 09:27 AM)
Apple doesn't charge the merchant MDR fees to the shops. The merchant teams in the bank, either direct or they work with a reseller (think GHL, Harvest, etc..) they are the ones who set the fees for all the merchants, whether it is a large chain or a small mom and pop shop. I have gone through that process personally (when I ran a restaurant) and also from the bank side (when I was working at the bank). The bank will always set the fee. Of course these days, iPay88, GHL and all started offering their POS machine and with it their own fee MDR structure.

In terms of rates, here is the charges range from cheapest to highest

MyDebit (less than 1%) < eWallets (~1%) < Visa/Mastercard (~1-1.5%) < Amex (~1.3 to 1.8%)

Anything more than those rates, means there is a reseller who is going in with an additional cut.

Mind you, the rates above are on average what banks might charge to the customer. Not the network fees which are much lower.

p.s. I can't remember Unionbank rates or WeChatPay rates.
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Public Bank terminals are done with a reseller whose name already escapes me. That maybe why the rates for credit cards are high. As for e-wallet, nowadays. if you tell Public Bank that you want to accept Boost or TnG et.al the officers will simply ask you to open a Duitnow QR merchant account where the fee is 0% until further notice.
asellus
post Aug 9 2022, 10:01 AM

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QUOTE(1wildcat1 @ Aug 9 2022, 09:48 AM)
Any merchants who accept mydebit would have to accept credit cards as well due to the acquiring machines.

MyDebit is a debit scheme, which would use Visa or Mastercard as their network as well. So please refrain from lumping the two as different things!
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Mydebit uses PayNet network, not Visa or Mastercard network. There are merchants out there who flatly refused to accept credit cards because of the higher fees, even if their terminal are capable.
asellus
post Aug 9 2022, 10:27 AM

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QUOTE(frozzbyte @ Aug 9 2022, 10:20 AM)
Yes MyDebit is by PayNet and they are local, hence the low rate. They’ve been pushing this to go against visa/master, which is an international body with higher rate.

I don’t see yet any merchant or shop that have the terminal but limit only for MyDebit use only, even kedai acheh at my area accept visa/master. I don’t see the introduction of Apple Pay as something that going to hinder or push away merchants as the terminal only see the transaction as visa/master and not the way/method of using it.
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I have seen that quite often, usually the victims are AMEX card holders, but Visa and Mastercard users are not spared either.
asellus
post Aug 15 2022, 08:27 AM

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Just as I predicted, some retailers started to block Apple Pay. The reason is pretty much predictable.

My tests on the same PBB terminal:-

Apple Pay + Maybank MAE: I pay RM10.00, merchant account recorded RM9.82
Same Maybank MAE card with Paywave: Pay RM10. Get RM9.94
Alliance Bank Visa CC + Paywave: Pay RM10. Get RM9.86.
asellus
post Aug 15 2022, 10:00 AM

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QUOTE(megustatu @ Aug 15 2022, 08:40 AM)
What about physical card with PIN? Would you like to test that for us too?
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There should be no difference between contactless and chip-and-pin.
asellus
post Aug 16 2022, 05:35 PM

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QUOTE(duckcom9 @ Aug 16 2022, 04:24 PM)
test my UOB terminal
Apple pay with Maybank credit card pay RM8.00, Get RM7.92
maybank Credit card pay RM8.00 , Get RM7.90
maybank Debit card pay RM8.00, Get RM7.96
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Damn, UOB is cheap, better than PBB. Has monthly fees?

 

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