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 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

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GiganticBird
post Aug 15 2022, 05:14 PM

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QUOTE(asellus @ Aug 15 2022, 08:27 AM)
Just as I predicted, some retailers started to block Apple Pay. The reason is pretty  much predictable.

My tests on the same PBB terminal:-

Apple Pay + Maybank MAE: I pay RM10.00, merchant account recorded RM9.82
Same Maybank MAE card with Paywave: Pay RM10. Get RM9.94
Alliance Bank Visa CC + Paywave: Pay RM10. Get RM9.86.
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thanks for testing out n letting know here

1.8% vs 0.6% charge, guess many small merchants will put a big sticker of 'no apple pay' at the counter soon lol

which kinda understandable
GiganticBird
post Aug 15 2022, 05:22 PM

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QUOTE(Neo|ofGeo @ Aug 15 2022, 04:37 PM)
After a certain degree of observation.

I think one of the dangers for Apple Pay is that it not similar to Paywave or QR Pay in a sense that there's a limit to daily transaction.
It's similar to carrying a physical card and knowing the 6 digit security code.

At least this is what I observe today, I'm surprised that I am able to spend more than RM500 which is should be my cap for the card I added to my wallet for Apple Pay.
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ppl will need to know the pin of ur card to be able to spend more than rm500

u can spend more than rm500 using AP without pin because uve ald gone through the security check(face/touch id) in the first place lah bro.
GiganticBird
post Aug 15 2022, 05:47 PM

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QUOTE(megustatu @ Aug 15 2022, 05:25 PM)
Now kinda curious what about the rate for CC on apple pay...
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sure higher if i am not wrong

QUOTE(adam.wong @ Aug 15 2022, 05:26 PM)
Latest info from Jaya Grocer. Maybe someone can help to confirm from the outlet that is not accepting AP previously: user posted image
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oh my, the fuss i see here for not being able to pay using AP earlier due to its just launched so soon until cooperate2 hvnt got time to react n brief the workers, gib time and chance lah biggrin.gif

really tf whats wrong with yall lmao biggrin.gif
GiganticBird
post Aug 15 2022, 06:17 PM

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QUOTE(adrive @ Aug 15 2022, 05:49 PM)
No wonder need to verify separately. I wish there was a place on phone that can consolidate all transaction though. Cause sometime syiok wanna use watch to pay sometimes wanna use phone
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haha if i hv AW i wont even bother to think of using phone to pay, AW is like the ultimate convenience to make a payment biggrin.gif

QUOTE(Barricade @ Aug 15 2022, 05:51 PM)
Yeah and I would never use AP at Jaya Grocer. What benefit does it give? I pay using paywave with my PBB Quantum card I get 5% cashback. I pay using HLB Wise card on weekend I get 8% cashback. I pay using MBB AMEX on weekend I get 5% cashback. I pay using GRAB WALLET I get RM10 off from RM100 spending (10% off)!
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yes i get u, cashback is one thing

just saying its just pathetic n laughable seeing people actually panic or fuss over minor n temporary issue like this lmao

as if AP is the only way to make payment, would rather choose to make a fuss like an entitled brat but wont simply take out card or cash to settle it first, crazy ppl
GiganticBird
post Aug 15 2022, 06:33 PM

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QUOTE(Kaitodesuuu @ Aug 15 2022, 06:18 PM)
Has anyone noticed that AP doesn't like working with those white color POS machines? I kena at both 7E in my area and one other place with an identical white color POS machine
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i tried at 7e they use the white color one no problem

but quiet many ppl including myself kena with the orange color pos machine(sunmi) which speed99 widely used, only to find out tht mastercard is the main 'culprit' (correct me if i am wrong), visa one be it debit or credit hvnt seen one reporting got problem with payment, working flawlessly
GiganticBird
post Aug 16 2022, 10:09 AM

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QUOTE(liberty0480 @ Aug 15 2022, 09:11 PM)
Before discussing on the MDR charges on Apple Pay (charge amount and on who is liable), we should first understand how the card payment processing flow works during settlement:

Issuer Bank -----1----> Card Network -----2----> Acquiring Bank / Payment Service Provider -----3----> Merchant

Issuer Bank: The bank who issues the Credit / Debit Card used for payment (if I used a X Bank Credit Card to buy my coffee, the Issuer Bank for the transaction would be X Bank); Yes, the issuer bank gets paid whenever you use your card for providing the card facility in the first place. However when fraud occurs, the issuer bank may be the one who return the disputed funds out-of-pocket.
Card Network: Visa / Mastercard/ AmEx / MyDebit / etc.
Acquiring Bank / PSP: The financial institution used by the merchant to process card payments on their behalf (if the merchant contracted Y Bank to process their payments, Y Bank is most likely the one who provides the Card Terminal to them and Y Bank's info would be printed on the receipt)

*All MDR and fee percentages below are rough approximations for calculation purposes only; it is not meant to be relied on, only to make an example*
Settlement Part 1
When settlement occurs, the Issuer Bank would first deduct the Interchange fee (set by card networks typically) and pay the remaining to the Card Network.

Issuer Bank Keeps: RM100.00 * (0.5%) = RM0.50
Issuer Bank Pays: RM100.00 - RM0.50 = RM99.50

Settlement Part 2
Card Network takes a cut of the transaction as their fee (association fee etc.) and pass the remaining to the Acquiring Bank.

Card Network Keeps: RM99.50 * (0.1%) = RM0.10
Card Network Pays: RM99.50 - RM0.10 = RM99.40

Settlement Part 3
Acquiring Bank takes a cut on the mark-up for providing a service and pass it to the merchant.

Most acquiring banks quote an "all-in" Merchant Discount Rate (MDR) to the merchants and this is the only "public facing" fee. The difference between what the Acquiring Bank Receives and Pays would be the Acquiring Bank's mark-up for providing the service.

All-in MDR: RM100 * (2.0%) = RM2.00
Acquiring Bank Receives: RM99.40
Acquiring Bank Pays & Merchant Receives : RM100.00 - RM2.00 = RM98.00
Acquiring Bank Keeps: RM99.40 - RM98.00 = RM1.40
SUPPOSEDLY the issuer banks are the one who has to fork out the 0.15% (reportedly) to be paid to Apple, the idea is that payments made through Apple Pay are safer and less prone to fraud and Apple gets a cut for making that possible. This is recently in the centre of a court case in the US because some banks disagree with the amount to be paid to Apple for using Apple Pay.

In addition, with card payments, whether with a physical card or Apple Pay, it would still get charged with the same MDR by the Acquiring Bank / PSP since they are still a Visa / Mastercard transaction. If anything, participating FIs reportedly has to agree that they would absorb the fee and not push it to consumers or merchants. And this is very much reflected on Maybank's FAQ and other banks' policies.

Therefore, if the Apple Pay fees are paid by the merchants, issuer banks would not be suing isn't it?

On the experiment done by @asellus, we can see that "Apple Pay + Maybank MAE" and "Alliance Bank Visa CC + Paywave" has similar fee whereas "Maybank MAE card with Paywave" has a much lower fee. This could be because physical MAE Card payment is made through the MyDebit network where else the other 2 is processed through Visa / MC (Google: "[Card Network Name] Interchange Fee Malaysia"; Credit and Debit cards has different fees).

Therefore, I hope this explains or convinces some of you that Merchants would not be charged extra transaction-related costs for accepting Apple Pay payments. However some merchants might need to upgrade to a contactless-enabled terminal etc. which will incur costs. With that said, some merchants may not want to enable contactless payments at all for strategic reasons (Google: "Walmart Apple Pay").

Finally, I wish everyone a guilt-free and smooth experience on using Apple Pay. To say that the amount of convenience of having Apple Pay has changed my life in the past few years would be an understatement and I am just glad that I could enjoy the same convenience now even in Malaysia.

TLDR: Merchants do not pay more transaction fee to accept Apple Pay. However other upfront fees may apply (change of card terminal). Merchants may not want to accept Apple Pay for other reasons as well.

*Everything is a gross simplification, please do not rely on this post, it is meant to give a very high-level understanding*
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*when lowyat whale/sifu surfaces*

one of the long ass post that i am willing to read to the end, thanks for the effort of sharing ur knowledge in such a way

so now i can be guilt free when using AP at small merchants and can kind of blame them(lol) for mainly the reason of simply not willing to spend the ‘one off’ investment to change/upgrade the terminal, be it thr might be other reasons.
GiganticBird
post Aug 17 2022, 10:47 AM

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QUOTE(PJng @ Aug 17 2022, 08:36 AM)
A thing that spay don have, still same limit 250 need PIN, as i see on spay thread, some card will reject, trans will fail
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perhaps security lvl is different with apple pay? or its just a choice by samsung
GiganticBird
post Aug 18 2022, 05:03 PM

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QUOTE(dreamthief @ Aug 18 2022, 03:43 PM)
Sorry… my context was… SENHENG as an example.. have many credit card terminals. Now that they support Apple Pay, it’s different situation.

Each credit card terminals meant for different Payment provider like visa or master etc. it’s in those scenario, we make payment. Go by paywave, if needed mention visa or master.

What I observed so far…
1) If the shop/retail outlet supports Apple Pay. No problem. Just say pay Apple Pay

2) If shop/retail doesn’t explicitly mention Apple Pay. Better don’t even mention it. Just say Paywave.

3) if you see so many credit card terminals of different shape and sizes. Better to say Paywave and Visa/Master etc.

4) PARKING - I believe most commented. When exiting, need to tap twice.

I think it’s because first time.. is meant to inform the system what credit card. Apple Pay probably “close the connection”.
Second time, to actually make the payment.
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oh my, i will just say paywave and take out my phone to pay, then its up to the casher if he wants to change terminal or what
GiganticBird
post Aug 21 2022, 02:34 AM

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QUOTE(RonanGow @ Aug 20 2022, 02:02 PM)
I’m using SC master cc, but the machine reject instantly after I tap on the terminal, the terminal didn’t event try to make a transaction it just reject
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mastercard is the culprit, till today i hvnt seen anyone reporting visa got problem


GiganticBird
post Aug 21 2022, 02:38 AM

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QUOTE(KaiHD @ Aug 20 2022, 09:22 PM)
can confirm that HLB's orange Sunmi terminals (at 99 Speedmart) don't work with Apple Pay with Mastercard taps. physical Mastercard tap works. however, Apple Pay with Visa works just fine on them. the white Castle terminals at my local 7E also works fine with Apple Pay in my experience, but i know a few people here were having trouble

i think we need to report this to HLB - their terminal software config probably messed up somewhere. can y'all reply to this post with your experiences? will compile and send email to HLB merchant division
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even fb new apple pay malaysia page is full of post n comment with mastercard hving trouble for certain terminal, but none for visa.
GiganticBird
post Aug 24 2022, 09:31 AM

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QUOTE(shyan90's @ Aug 24 2022, 12:28 AM)
This topic I started on 28 Sep 2016...in Aug 2022 just launch Apple Pay in Malaysia...I think for Pay later might need wait another 6 year at least.. But will it be faster? Not sure.. But I now just waiting when Apple Store will officially comes to Malaysia TRX..
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i doubt if it will ever be available outside US, even if possible, in asia singapore definitely going to be the first one to hv tht.
GiganticBird
post Aug 24 2022, 09:53 AM

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QUOTE(wjleong15 @ Aug 24 2022, 08:17 AM)
yes
but i received my first sms on 9 aug during setup
then yesterday received another same sms
called maybank no record of new device registered
probably server issue duplicate sms in so many days
doh.gif
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QUOTE(PoisonSoul @ Aug 24 2022, 08:48 AM)
Yeah, i received it on the day i setup but when I woke up today, found it sent by MBB. Does this mean Mastercards are now ok on most terminals that previous rejected it?
Maybe that’s why we are not able to use AP on certain terminals. Maybe we can try again starting today on those rejected terminals.
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QUOTE(iamweiqian @ Aug 24 2022, 09:22 AM)
YES I received it for all my cards around 4-5am this morning. I set up Apple Pay on August 9 (Launch day) and now I received again. Is Maybank updating/patching something on their side?
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it could be a sign of it? biggrin.gif

great if its true, then i dont hv the urge to change my mastercard to visa d


GiganticBird
post Aug 26 2022, 12:56 PM

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QUOTE(dennis008 @ Aug 26 2022, 09:04 AM)
so far have not faced any failed attempts

7-eleven
family mart
marry brown
popular

all have no issues
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visa card?
GiganticBird
post Sep 1 2022, 10:16 PM

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QUOTE(yenchenje @ Sep 1 2022, 10:01 PM)
Not sure if this'll contribute anything but so far I haven't had an issue with my transactions showing up, all the terminals are mixed brands. Maybank Platinum Visa Debit

Wallet Transactions
[attachmentid=11242764]

AW Transactions
[attachmentid=11242753]
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visa card has the least problem or should i say close to none, most unsuccessful case one was mastercard, for me so far only speedmart cannot, other places all ok

theres one guy posted a comment saying same mastercard same terminal but different devices (AP & SP), sp can but ap cannot, judging from this then should be apple problem d.

 

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