The Technician use to come over and check Phone Line..
even the Streamyx Technician..

After they check, sure ask you re-wire / change Spliter.
They just have much reason about it~
Plus Re-Wire i heard it dont need to pay --.--" (not sure)

Usually those have prove with screenshot about the problem.
They will answer "oh.. ok la, i go check our side's port" XD
and then, your problem remain, they would left the phone number~
BUT your report is closed HOHOhohohoho!

Just tricky Dog~

*Ask -- what is the Button below "BUMP" for??*