QUOTE(kelvin988 @ Nov 1 2016, 11:06 PM)
What condo u at? They need to pull the infra in it lol
condo location in KK... the management also not sure how to contact TM to come over and connect their infra to the unifi network
QUOTE(skywardsword @ oday, 07:39 AM)
QUOTE(nkdin_rulez @ Nov 1 2016, 11:03 PM)
hi guys got a question... im moving to my new condo... the area around the condo already has unifi.. but the management informed me that the condo is still on streamyx... any idea how can we prompt tm to come and do the installation so that the condo can get unifi as well? i think they need to do something at the telecoms room right?
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Get 50 people @ condo sign petition to request Time broadband. Go to cfm, start a complaint. Attach petition. Don't even need to login. Get reply in 3days.
http://complaint.cfm.org.my/mobile/ problem is my condo located in KK... only got unifi here... just need to get them to come over n connect the the existing unifi network in the area.. even the management dunno how to request tm to do that.
best part emailed TM helpdesk get stupid answer
QUOTE
Dear Mr. XXXX,
Thank you for the feedback,
Referring to the e-mail dated 1st November 2016 regarding on the issue,Thank you for the keen interest.
In order to do that,you have to walk in over the nearest tm point and bring these document
1) Registration Form (Fill up by customer)
2) Copy of MyKad / Passport / MyPR / MyKAS owner
3) "Thumb Print" is required if owner comes to TMPoint
Hence,the Tm point will proceed with appoinment and visit the requested area.
For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers).
We look forward to serve you better.
This post has been edited by nkdin_rulez: Nov 2 2016, 08:57 AM