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Samsung Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29
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yvonnesoo
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Sep 27 2016, 11:23 PM
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so piss off with samsung & yes telco.. both give different answer and direct asking me do this and that. they thought i'm so free?? wth!
i had surrender my phone earlier to samsung and waiting for their refund. then now yes call me saying i need to take back the phone from samsung and return to them. now i'm scare my phone and accessories including freebies also don't know samsung put where la.. duhhhhhhhh.. later ask me wait for few weeks to check where my phone is.. more worst!! ishhhh..
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yvonnesoo
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Sep 28 2016, 12:05 AM
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QUOTE(xisan @ Sep 27 2016, 11:27 PM) Well from what one forummer here said, if the telco give customer so much hassle, you can bring it to Samsung. But you did sent it to Samsung, so I think there's nothing to worry about. i had returned full set to samsung earlier ler. the problem is now the yes told me refund is from their side hence i need to go back samsung to take my phone and return back to yes. samsung cs also useless. mentioned will call me back. none at all. fine. i call back today but the cs is not around and her colleagues said will pass the matter to her and call me back later. till now none!!  tomorrow need to call to so much hassle. if can't return to samsung should well informed customer. if like this i better take back and exchange. after exchange just sell it off.. sigh This post has been edited by yvonnesoo: Sep 28 2016, 12:08 AM
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yvonnesoo
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Sep 29 2016, 11:56 AM
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QUOTE(jerm @ Sep 29 2016, 11:47 AM) Anyone done theirs at YES 1U? Wanna know if they are just taking box and phone, sans s-pen the person in charge told me must returned complete set with box. freebies no need
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yvonnesoo
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Sep 29 2016, 11:58 AM
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QUOTE(jerm @ Sep 29 2016, 11:57 AM) well that sucks. interesting when i got a call from someone in YES called Agnes saying the phone and box only is needed. ugh. the same person call me also  . phone and box correct. but inside the stuffs also they need
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yvonnesoo
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Sep 29 2016, 12:04 PM
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QUOTE(xisan @ Sep 29 2016, 11:59 AM) Just show them this website guys http://www.samsung.com/my/note7exchange/Scroll down until FAQ, search for "Can I still exchange if I have lost some of my accessories or the box?" that's if you have lost. if someone go to ask whether to return the phone and box only and later mentioned say lost. that's obvious
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yvonnesoo
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Sep 29 2016, 12:07 PM
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QUOTE(jerryhean @ Sep 29 2016, 12:06 PM) Since I am overseas my wife helped with the exchange from YES. They need the phone with accessories. My wife called ask me how... Too much hassle I just told her give everything back to them. yala.. i don't bother also. waste my time just because of the accessories. furthermore i'm not using also.
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yvonnesoo
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Sep 29 2016, 12:10 PM
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QUOTE(jacky91 @ Sep 29 2016, 12:07 PM) [attachmentid=7639541] Maxis Sunway Pyramid selling this. Duno good or not. the brand name is funny. hahaha This post has been edited by yvonnesoo: Sep 29 2016, 12:11 PM
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yvonnesoo
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Sep 29 2016, 02:46 PM
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QUOTE(jerryhean @ Sep 29 2016, 12:12 PM) I called Agnes and she said sorry she got the wrong info, need to return. My wife returned all. Don't want her to waste time trying to clarify with YES staff. Just wish all the parties working on same page, well guess not, nvm la... did you receive any slip for the new replacement phone?
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yvonnesoo
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Sep 29 2016, 02:50 PM
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QUOTE(davidman82 @ Sep 29 2016, 02:40 PM) Anyone got their unit from digi @gdex? My unit the battery isn't showing green colour. Is it OK? I went to Samsung shop. They said the recall unit outside the box(beside serial number got a hologram sticker) do u all have ? P/s: left hand is Samsung recalled unit shown by Samsung shop. Right hand is my unit got from digi @gdex yes. my one have
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yvonnesoo
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Sep 29 2016, 03:07 PM
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QUOTE(nexona88 @ Sep 29 2016, 03:05 PM) Really disappointed Samsung is giving us crap tempered glass screen protector  free one cant expect much.. huhu i got a famous amos cookies and mineral water.. included free lunch (this is optional i guess)
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yvonnesoo
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Sep 29 2016, 03:37 PM
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QUOTE(thugs @ Sep 29 2016, 03:27 PM) YES is so nice go give free cookies and mineral water! Others.... sigh....  but others got to keep all the accessories.. rather get the accessories ler..
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yvonnesoo
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Sep 29 2016, 04:46 PM
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QUOTE(och721229 @ Sep 29 2016, 04:42 PM) Do you guys after exchange New Note 7 ,did they give you new receipt with the New Replacement Phone Imei in the receipt ? For those who exchange at Gurney Pragon Penang its it true they will not giving new receipt ? didn't get any new receipt. was told using back the previous receipt and they will update the imei as they already have our record. not sure about others
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yvonnesoo
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Sep 29 2016, 11:29 PM
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QUOTE(diners @ Sep 29 2016, 11:23 PM) Can see the smudgy part. Buy I hand itchy scrapped off the glue outside d. Those are inside the seal. But doesn't matter me much. Just hopefully won't affect the IP68 can d. [attachmentid=7645569] for an ocd person like me, i totally can't accept
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yvonnesoo
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Sep 30 2016, 12:34 AM
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QUOTE(diners @ Sep 30 2016, 12:03 AM) Haha I see hope yours is fine luu i already sold mine. no need strain my eyes  but when i take my replacement set, i checked the phone is no nicely build This post has been edited by yvonnesoo: Sep 30 2016, 12:35 AM
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yvonnesoo
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Sep 30 2016, 01:17 AM
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QUOTE(chard168 @ Sep 30 2016, 01:10 AM) Yes, i am considering that option actually haha. Any guide on where I can find it around Klang Valley and the price roughly? Matte vs Clear? pavilion or sunway pyramid. check out their fb. mobile outfitters
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yvonnesoo
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Sep 30 2016, 03:27 PM
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QUOTE(saikit25 @ Sep 30 2016, 03:23 PM) So far 1 day try from yesterday until now my note 7 is good for the replacement set. If anyone plan to sell their note 7 black onyx please pm or whatsapp me 0186661810. I would like to get another set for my gf =D. too late.. those good deal already been grabbed haha.. you can find in wts thread or wait for the launching on end of october as mentioned
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yvonnesoo
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Sep 30 2016, 03:35 PM
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QUOTE(saikit25 @ Sep 30 2016, 03:29 PM) haha i am also looking through wts thread. Either wait for relaunch which hopefully got better offer r buy now from current user. cant help. sold mine  .buy now from current user got extra if they provide.. else buy at relaunch definitely got stuffs also but different promo. don't think will be that great as pre ordered user i guess..
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yvonnesoo
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Sep 30 2016, 03:42 PM
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QUOTE(jerryhean @ Sep 30 2016, 03:37 PM) Haven't open my sealed unit, not back to MY yet. To sell or not leh? Hehe...  it's up to you whether you have another phone in mind or not. or you planning to change to a new phone. later your friend  you This post has been edited by yvonnesoo: Sep 30 2016, 03:42 PM
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yvonnesoo
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Sep 30 2016, 03:47 PM
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QUOTE(benny888 @ Sep 30 2016, 03:42 PM) MY Courts unit which I sold to my Malacca friend, he went to Samsung Service Center and they turned him down . COURTS had infact called me again 2 days back to remind me of the exchange and confirmed I could change it at ANY Samsung service center My friend than called Courts Malacca and was told to go back to the center where it is purchased?? Don't these Court guy know all the purchase was done online? Anyway my friend was told they couldn't do it as they do not have any record of purchase done at their place !! And even if they were to do it, they needed the original purchaser to come for the exchange So my friend is going to courier the set to me and I will help him to get it change at my place. Hope my place doesn't tell me same story and asked me to go back to source of purchase I had called Courts and the lady promised she will call me back and I am still waiting for her call back since this morning oops that is real troublesome uncle benny, how come you sold yours and now gotta buy back?
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yvonnesoo
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Sep 30 2016, 04:02 PM
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QUOTE(benny888 @ Sep 30 2016, 03:53 PM) I sold without any loss and that time my friend was desperate to get one. At same time I had other phones with me. He paid me the same price I paid and I get to keep all the freebies. But I gave him the wireless charger as I already had one This is not the first time I repurchase back a phone I had bought before Personally for me, the Note 7 till now is still the best Android phone I had ever used Currently I am having the MiMax ( daily driver), Axon 7 , Zenfone 3 Ultra as my other Androids ahhh.. ic.. forget that you are a device testing user as well hehehe This post has been edited by yvonnesoo: Sep 30 2016, 04:03 PM
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