Order placed on 07/09/2016

I'm expecting to get the item by 9/9/2016
so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.
Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.
Now need to wait another 15 working days to get my money back.
sohai lazada
QUOTE
Bahauddin (CS), Sep 14, 7:13 PM MYT:
Dear XXX,
Thank you for contacting Lazada Malaysia.
It was my pleasure to assist you today. I trust the information interesting and sufficient for you. As per checking with courier your order XXXXXX will be deliver today. Do revert back in case you still didnt receive the item.
Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.
Bahauddin (CS) | Customer Service Associate| Lazada.com.my
Luth (CS), Sep 13, 1:32 PM MYT:
Hi Team,
Kindly assists to advise the status for this shipment :
TN : LRM0000000XXXX
ON : 398XXXX
SKU : XI335ELAA5HU42ANMY-11172164
Luth (CS) | Customer Service Associate| Lazada.com.my
tl;drDear XXX,
Thank you for contacting Lazada Malaysia.
It was my pleasure to assist you today. I trust the information interesting and sufficient for you. As per checking with courier your order XXXXXX will be deliver today. Do revert back in case you still didnt receive the item.
Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.
Bahauddin (CS) | Customer Service Associate| Lazada.com.my
Luth (CS), Sep 13, 1:32 PM MYT:
Hi Team,
Kindly assists to advise the status for this shipment :
TN : LRM0000000XXXX
ON : 398XXXX
SKU : XI335ELAA5HU42ANMY-11172164
Luth (CS) | Customer Service Associate| Lazada.com.my
- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.
End up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.
This post has been edited by skycrew: Sep 18 2016, 01:01 AM
Sep 15 2016, 06:31 PM, updated 9y ago
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