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 8GB RAM installed, usable only 4GB, RAM after Win10 update

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rzam
post Sep 13 2016, 04:00 PM

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mm very odd..
have u done anything related with cache?
i mean virtual memory setting
ricstc
post Sep 13 2016, 04:02 PM

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QUOTE(jpong1 @ Sep 13 2016, 03:57 PM)
it was showing on the red arrow column , but after I did a memory scan, it shows as per screen shot.
*
good but how about this way

control-alt-delete
task manager
at the bottom click Open Resource Manager
then click on the memory tab
and look for this screen and the info

user posted image

TSjpong1
post Sep 13 2016, 04:06 PM

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QUOTE(ricstc @ Sep 13 2016, 04:02 PM)
good but how about this way

control-alt-delete
task manager
at the bottom click Open Resource Manager
then click on the memory tab
and look for this screen and the info

user posted image
*
it said installed 4096
ricstc
post Sep 13 2016, 04:54 PM

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QUOTE(jpong1 @ Sep 13 2016, 04:06 PM)
it said installed 4096
*
it shows 4096 Available? Available available - what does Available show?

at this stage I suspect that there is a software reporting module that is not correctly
reporting you total physical ram

I now suggest that you use a ram testing program like memtest or some other ram
testing diagnostics (not the default one that you have used so far)

if I were you I would download a bootable DVD or usb that has diagnostic testing prgs
like Hirens or something similar

don't have - ask some experts here to show you where to download
Why^Me
post Sep 13 2016, 04:59 PM

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you need to see on the bios 1st. luckily asus board ha the function.

so, it display installed 16gb and usable 8gb.

otherwise, either your ram is faulty or bios problem.

sometimes, eventhough the ram is faulty, windows still can boot but show less memory.
TSjpong1
post Sep 13 2016, 06:23 PM

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QUOTE(ricstc @ Sep 13 2016, 04:54 PM)
it shows 4096 Available?  Available available - what does Available show?

at this stage I suspect that there is a software reporting module that is not correctly
reporting you total physical ram

I now suggest that you use a ram testing program like memtest or some other ram
testing diagnostics (not the default one that you have used so far)

if I were you I would download a bootable DVD or usb that has diagnostic testing prgs
like Hirens or something similar

don't have - ask some experts here to show you where to download
*
Speecy...


Attached thumbnail(s)
Attached Image
Micky78
post Sep 13 2016, 08:02 PM

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QUOTE(rzam @ Sep 13 2016, 04:00 PM)
mm very odd..
have u done anything related with cache?
i mean virtual memory setting
*
sorry.. where can find virtual memory settings... i alsosg prompt me saying visual memory low... even i got 8gm ram running w10
rzam
post Sep 13 2016, 09:06 PM

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virtual memory setting
try resetting to Automatic
see if that helps
» Click to show Spoiler - click again to hide... «




TSjpong1
post Sep 13 2016, 09:35 PM

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QUOTE(rzam @ Sep 13 2016, 09:06 PM)
virtual memory setting
try resetting to Automatic
see if that helps
» Click to show Spoiler - click again to hide... «

*
Thanks for help. Done as your advise....Still the same.
ricstc
post Sep 13 2016, 11:28 PM

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QUOTE(jpong1 @ Sep 13 2016, 06:23 PM)
Speecy...
*
so looks like you've installed the 32 bit of windows which cant use beyond 4gb

back to fresh install is your only way

problem solved
TSjpong1
post Sep 14 2016, 12:12 AM

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QUOTE(ricstc @ Sep 13 2016, 11:28 PM)
so looks like you've installed the 32 bit of windows which cant use beyond 4gb

back to fresh install is your only way

problem solved
*
Cant be , cause when I was still on Win 7 (64bits), RAM always 8GB.
After upgraded to Win 10, found this problem.
TSjpong1
post Sep 14 2016, 12:13 AM

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QUOTE(Why^Me @ Sep 13 2016, 04:59 PM)
you need to see on the bios 1st. luckily asus board ha the function.

so, it display installed 16gb and usable 8gb.

otherwise, either your ram is faulty or bios problem.

sometimes, eventhough the ram is faulty, windows still can boot but show less memory.
*


will try your method 2molo.
thx
salimbest83
post Sep 14 2016, 08:42 AM

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try download usb 64bit linux like linux mint and try boot it.
see how much ram it detected
salimbest83
post Sep 14 2016, 08:43 AM

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or find spare hdd/SSD(better) and install window10 64bit
need to find problem with OS or not
SUSGregyong
post Sep 14 2016, 08:47 AM

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RAM both DDR3 or you bought a DDR3L for the new one?
Not sure if this would affect it, just throwing stones at this point.
TSjpong1
post Sep 14 2016, 02:12 PM

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Thanks all for help..
After start-up this morning (done nothing last night, except mentioned before), the RAM shows 8GB, back to normal.
evangelion
post Sep 14 2016, 09:13 PM

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QUOTE(jpong1 @ Sep 14 2016, 02:12 PM)
Thanks all for help..
After start-up this morning (done nothing last night, except mentioned before), the RAM shows 8GB, back to normal.
*


Miracles do happen !!
TSjpong1
post Sep 14 2016, 09:56 PM

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QUOTE(evangelion @ Sep 14 2016, 09:13 PM)
Miracles do happen !!
*
Win updates shows many updates done and one still hang at 45%; not sure these updates help not....smile.gif
franky1835
post Sep 14 2016, 10:13 PM

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Check this out bro.

https://www.reddit.com/r/techsupport/commen...me_dell_studio/
TSjpong1
post Sep 14 2016, 10:37 PM

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QUOTE(franky1835 @ Sep 14 2016, 10:13 PM)
so far so good till now...will monitor few more days ...thx

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