lazada order number is the tracking number ?
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 Sep 28 2016, 08:26 PM
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#1
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5,284 posts Joined: Nov 2011 
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Sep 28 2016, 08:32 PM
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#2
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5,284 posts Joined: Nov 2011
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QUOTE(sp6068 @ Sep 28 2016, 08:28 PM) No how to apply for Bcard ? this is my 1st time purchase from lazada |
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Sep 28 2016, 08:43 PM
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#3
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5,284 posts Joined: Nov 2011
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QUOTE(sp6068 @ Sep 28 2016, 08:37 PM) not understand bro.where i can get the Bcard number |
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Oct 1 2016, 01:09 AM
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#4
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5,284 posts Joined: Nov 2011
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anyone received wrong model of phone from lazada ? how long they need to do replcement for u ?
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Oct 1 2016, 01:10 AM
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#5
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5,284 posts Joined: Nov 2011
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i been order mate 8 but they send me G8.Within 2 hrs i send back to them and all details i email to them.they will send back a replacement ? how long time it take
This post has been edited by samsungXP: Oct 1 2016, 01:12 AM |
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Oct 1 2016, 02:36 AM
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#6
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5,284 posts Joined: Nov 2011
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lazada send me a wrong phone.how long to get replacement
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Oct 1 2016, 03:23 AM
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#7
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5,284 posts Joined: Nov 2011
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QUOTE(gastacopz @ Oct 1 2016, 02:37 AM) what phone u order order mate 8 send me G8.send back to them same day.replacement need how longwhat phone u get?  This post has been edited by samsungXP: Oct 1 2016, 03:24 AM |
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Oct 1 2016, 12:35 PM
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#8
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5,284 posts Joined: Nov 2011
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wat this mean ? at subang jaya office ?
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Oct 1 2016, 10:14 PM
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#9
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5,284 posts Joined: Nov 2011
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can i choose replacement or refund ? anyone got experience received wrong item ? maybe can share here
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Oct 1 2016, 10:43 PM
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#10
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5,284 posts Joined: Nov 2011
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QUOTE(acexii @ Oct 1 2016, 10:27 PM) Check your lazada account. It should have under the said order "return" icon. after lazada received the return item we need wait how long to get a replacementPut your reason for returning, either want replacement or refund. Lazada will email you the detail about what to do next. |
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Oct 2 2016, 01:42 AM
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#11
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5,284 posts Joined: Nov 2011
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QUOTE(gastacopz @ Oct 1 2016, 01:04 PM) Tuesday only will deliver confirm not parcel problem? why they not sending coz time juz 10amThis post has been edited by samsungXP: Oct 2 2016, 01:43 AM |
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Oct 2 2016, 04:15 PM
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#12
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5,284 posts Joined: Nov 2011
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QUOTE(Devilation @ Oct 2 2016, 10:05 AM) Thank you for contacting Lazada Malaysia. how long u wait for the refund ord since they received your item? i request for replacementWe received your refund request for the following Order Number: (33972xxxx). The total amount due for refund is RM53.00 and our finance department is in the midst of processing your refund. Once your refund has been processed we'll notify you via e-mail of your refund status. Refund will be processed based on the mode of payment of the order. The time it takes for your bank to process our refund request, depends entirely on your bank. Credit Card: 5 - 15 Business Days. COD / On-line Banking: 1 - 3 Business Days. Pay Pal: 24 - 48 Hours. Waiting for the refund This post has been edited by samsungXP: Oct 2 2016, 04:16 PM |
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Oct 2 2016, 04:40 PM
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#13
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5,284 posts Joined: Nov 2011
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They say cannot replacement coz they ord done refund with bank
This post has been edited by samsungXP: Oct 2 2016, 04:41 PM |
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Oct 2 2016, 04:43 PM
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#14
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5,284 posts Joined: Nov 2011
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QUOTE(Devilation @ Oct 2 2016, 04:23 PM) Replacement for the same item? I did received a faulty one after 10days+ and then later another 10days+ for replacement. Refund one just last few days.. replacement with the correct item coz they send me wrong item.but they say ord do refund process but return order i mention for replacement |
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Oct 2 2016, 04:44 PM
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#15
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5,284 posts Joined: Nov 2011
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refund the fastest is how many days ?
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Oct 2 2016, 06:29 PM
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#16
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Senior Member
5,284 posts Joined: Nov 2011
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lazada refund money or store credit
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Oct 2 2016, 06:34 PM
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#17
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5,284 posts Joined: Nov 2011
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this mean ord confirm refund ?
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Oct 2 2016, 10:49 PM
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#18
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5,284 posts Joined: Nov 2011
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QUOTE(devilywan88 @ Oct 2 2016, 07:47 PM) Last week my order got declined. They refunded me and received the money back to my bank in about 3 working days. mine is different case.they send wrong item.only if they confirm refund and not replacement then i can make new orderThis post has been edited by samsungXP: Oct 2 2016, 10:50 PM |
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Oct 3 2016, 12:02 AM
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#19
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5,284 posts Joined: Nov 2011
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i received 2 different email from lazada.one is replacement and one is refund.so how
This post has been edited by samsungXP: Oct 3 2016, 12:05 AM |
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Oct 3 2016, 11:45 AM
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#20
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5,284 posts Joined: Nov 2011
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lazada say once u send back the return item although they not yet received but they will do refund with bank ord
This post has been edited by samsungXP: Oct 3 2016, 11:45 AM |
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