hmm for restore the OS, did you try Ctrl + F11 recovery function?
Hope it helps.

Transfer of ownership is not practical at all in your case. You probably will lose the extra warranty plan bought by the previous owner by doing it, need to re-purchase again.

Best thing is, call up Dell, upon request, provide them the Service tag and previous owner name. They will proceed with RMA and send a technician to your house. Simple as that.

They won't insist on invoice or receipt, a lot of people would had thrown these away with the box.
They won't have a check on your IC number, don't worry.

Another thing, if u want it to be your name for ownership at the first place, you should pay the extra 1k to 2k+ for a new one instead. Sad to say that, Dell is practicing the same rules as buysell car, this can avoid a lot of RMA warranty request and reduce the RMA cost.

I seldom see people will use the same laptop until the end of it's lifespan.

This post has been edited by Austin: Feb 4 2007, 05:56 PM

ohh, RMA = send for warranty/repair? for full definition you can try to google it.

Is it? I bought a Dell 19" LCD 1yr ago from a Malay, when I called up Dell to ask about transfer of ownership, they told me I would lose the complete cover program bought additionally for this LCD.

So Steven if you are so confident, I suggest you give the thread starter a call and assist him to do all the warranty claim. I have nothing more to say since there is already an expert here to help.