Dude,
First I would suggest you to call dell to claim warranty.
Second if this fails get the support of the seller to do that for you.
Third, dell quality a bit sucks, if you can utilize the warranty as the second owner get the owner a letter stating that he has sold/or given to you the unit.
Please upgrade the warranty due to you already start facing problem.
I don't see any problem if you able to contact seller and sort things out with him.
If your approach is considerate, I believe the seller is considerate to help you to lessen your woes.
I dunno why why second owner was unable to utilize the warranty, that is just stupid of Dell. I never found that kinda problem with HP. You just come to the service center and send the unit. Simple.
Id sure you have a lot of sifus here trying to help you out, be patient.
Even buying a new one could be problematic if you that kinda bad luck.
Regarding the DVD Drive, please try those Imation DVD/CD and see if works.
Some of the brand of DVD drive are just stupid (especially notebooks drives) and I have encountered a few one that does not work well with few disc.
Wish you all the best, cheers.
[wta]problems.., not mentioned at all by seller
Jan 31 2007, 06:33 AM
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