since they giving 1 year screen protection
how about for those who bought previously ? refund ?

I asked about the screen crack warranty, the cs says the top management are yet to come out with plans for those who bought, but further info will be announced later on.

y not make it extended to 2 yrs? just asking.

One more thing ... don't forget those call centre people are also working only .. making a living only ... they don't own Samsung .... control your EQ ... All also waiting SME to make statement ... I think meanwhile we better discuss how to prevent .. or anyone got any CONFIRMED statement then we all can appreciate those. ...

Personally I can't keep in metal box, my old note 3 oredi give to my dad =.= Some recommend before download GSAM battery ... i use the widget and notification, alarm if temperature above 38 .... once alert immidiately i stop using my phone ... also .. charging use wireless AND slow charging (need about 3.5 hours =.=) and I also use those timer thinggy from hardware shop ... i set after 3.5 hours auto cut .. been using this since note 3 days ... i never overcharge my phones)

My job need to use camera alot ... very worried also ... but what to do ? Pray hard till 29th

Your hp also got problem already?

Looks like Samsung India is the most generous one in this matter. A free VR Gear for the delay! 

http://www.sammobile.com/2016/09/08/samsun...r-note-7-delay/

let me show u all how to solve the overheating issue and of course.. noneed worry about explosion.. =D
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Im using wireless charging..=D
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seriously you guys still using and charge ur note 7 while waiting for replacement?

Just received call from Samsung Malaysia regarding the exchange. Those who have purchased smart care warranty will be refunded through 3 available methods, either cash, bank transfer or cheque. He / she will record down the method that chosen by you and you may get back your refund at Samsung Service Centre where you purchased your smart care warranty from. Hope this helps.

Nope. What am I trying to say is that you shall get back your RM248 that paid earlier. Just bring the certs to the service centre where you purchased your smart care warranty previously to get back your refund.

Everything will rosak eventually yo. Don't read much into it. Enjoy your device and take care of it that's all. Remember about why you bought it in the first place and not take in all the negativity of it.
Look at all the apple fan boys in the past? No signal? no no no, you're holding it wrong.. like that also can telan ma..

NVM ... I think the smart care warrant is tied to your phone IMEI. Since that you have exchanged phone, the warranty may not work anymore. Still, you loose nothing, right? Just re-purchase the smart care warranty using the refunded RM248. I'll probably do the same since I've bought extended and screen crack warranty for my existing Note7.

Anyway, they requested complete box with accessories. You can keep the freebies though.

That said, I've forgotten to ask if they compensate us anything due to all the inconveniences.

Where you get the news that they will provide free extended warranty? As far as i know, only give screen crack warranty for 1 year.

felt so guilty to surrender my phone, when the cs guy asked me what is the problem? i said no problem, at most, hang one time, most is abit heaty, feels abit uneasy as in securing the loan phone, where the phone seems just fine, and even he don't think that our note 7 will explode anytime soon.

i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.