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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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yuhhaur
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 Sep 19 2016, 02:53 PM
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QUOTE(Wind82 @ Sep 19 2016, 02:35 PM) Wow, they done it so professionally in Singapore. 90 counters to serve some more. What I like about it is that the exchange programme is done in one place only. Not like Malaysia, we need to go back to respective vendors causing so many miscommunication in between. SG is small. If you live in Sabah Sarawak they ask you to come KL to exchange I'm sure you flip table already. |
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yuhhaur
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Sep 19 2016, 02:56 PM
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Not sure if the Customer service is stupid or ignorance. What was missing from the returned package, just take them out from the replacement package la, so easy.  |
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yuhhaur
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Sep 19 2016, 03:20 PM
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QUOTE(Wind82 @ Sep 19 2016, 03:09 PM) Ok, I didn't thought of that. But I still think it should be done by SME themselves rather than going back to respective vendors (Courts, Sen Heng and etc). At least the directions would be clear and no miscommunication in between. This I agree. Now all the partners different strategy in handling is really making ppl pening  |
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yuhhaur
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Sep 19 2016, 03:33 PM
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QUOTE(stevenryl86 @ Sep 19 2016, 03:28 PM) Max2006 are you using Note 7? I mean are an existing Note 7 user? Doesn't matter. You don't have to poke on this. He might be a potential N7 user but I'm sure everyone would take a deep thought about it after this case. |
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