QUOTE(azhar75 @ Sep 12 2016, 04:32 PM)
They can check knox tripped by the device right? How is IMEI have to do with anything? Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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Sep 12 2016, 04:48 PM
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#21
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5,261 posts Joined: Oct 2013 From: Lampkin Lane, Haddonfield |
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Sep 14 2016, 12:45 AM
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#22
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Sep 14 2016, 03:59 PM
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#23
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Actually we still don't know when we will get the replacement unit, right? Sending our package on 29/9 and maybe taking weeks to get back?
J7 is cheap, should have just give us instead of loan |
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Sep 14 2016, 04:24 PM
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#24
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QUOTE(MsiaqweR @ Sep 14 2016, 04:14 PM) Wah, then you are asking for too much. I agree with that fully refund but it's unlikely for these big guys. Even the normal phone shop (mostly electronic stuff) once they got your money, hardly want to refund.Free phone? The best solution is a full 100% money refund so that customers can straight buy other flagship brands. Then this is sincerity. |
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Sep 19 2016, 10:58 AM
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#25
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Sep 19 2016, 01:57 PM
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#26
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5,261 posts Joined: Oct 2013 From: Lampkin Lane, Haddonfield |
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Sep 19 2016, 02:21 PM
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#27
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QUOTE(eetony @ Sep 19 2016, 02:09 PM) lol... then dont bother it. we always have the latest news & info updated y not good. Good for them and let them be. No need to compare as they paid extra money for all their gadgets anyway by the way, not sure if this been shared here. singapore note 7 exchange programme the way they carry out the excahnge programme totally diff to SME, in the article also mention they can keep the accessories. Our pm ady set example also treat own country and rakyat "differently" .. wat to do.. lol |
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Sep 19 2016, 02:42 PM
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#28
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QUOTE(zoozooka @ Sep 19 2016, 02:40 PM) Have registered a complaint to Samsung @ http://www.samsung.com/in/info/contactus.html# Complaint to Samsung India ?Hope more people can do the same. See if anything changes. ===================================================== I'm writing this message in hope to raise the awareness of Samsung Korea to overlook the inappropriate recall procedure imposed by Samsung Malaysia Electronics (SME). SME has imposed a recall requirement that makes us the owners difficult to return note7 for replacement, which is "Replacement Conditions: Customers are required to bring the full box set including a charger and cable; headset and USB Connector" Such requirement brings troubles to some of the note7 owners who might have lost accessories such as USB connector and headset. It seems like SME cares more about their profit and willing to put the image and reputation of Samsung at risk by rejecting phone replacement because of missing accessories. The proud Malaysian note7 owners wish the requirement for full box set accessories be removed. To make the replacement a smooth procedure. Hope that Samsung Korea will take action to rectify the bad recall procedure in Malaysia. link to SME recall requirement: http://www.samsung.com/my/galaxynote7notice/ |
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Sep 19 2016, 04:23 PM
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#29
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