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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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xisan
post Sep 12 2016, 04:48 PM

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QUOTE(azhar75 @ Sep 12 2016, 04:32 PM)
You can alter the IMEI so that they can't disable the device after 30 Sept...
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They can check knox tripped by the device right? How is IMEI have to do with anything? hmm.gif
xisan
post Sep 14 2016, 12:45 AM

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QUOTE(chard168 @ Sep 14 2016, 12:11 AM)
nice  thumbsup.gif  are these the new note 7 replacement set gift box?  biggrin.gif
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QUOTE(aromachong @ Sep 14 2016, 12:40 AM)
i assume yes
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Impossible. There is Gear Fit 2 in there. This is from another country bundle.
xisan
post Sep 14 2016, 03:59 PM

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Actually we still don't know when we will get the replacement unit, right? Sending our package on 29/9 and maybe taking weeks to get back?

J7 is cheap, should have just give us instead of loan laugh.gif
xisan
post Sep 14 2016, 04:24 PM

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QUOTE(MsiaqweR @ Sep 14 2016, 04:14 PM)
Wah, then you are asking for too much.
Free phone?
The best solution is a full 100% money refund so that customers can straight buy other flagship brands.
Then this is sincerity.
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I agree with that fully refund but it's unlikely for these big guys. Even the normal phone shop (mostly electronic stuff) once they got your money, hardly want to refund.
xisan
post Sep 19 2016, 10:58 AM

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QUOTE(jacky91 @ Sep 19 2016, 10:24 AM)
Just want to double confirm, for the replacement, users will be given a tempered glass and a 1 yr screen crack warranty for free, correct?
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Yes
xisan
post Sep 19 2016, 01:57 PM

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QUOTE(tvb101 @ Sep 19 2016, 01:54 PM)
Mine is affected confused.gif

» Click to show Spoiler - click again to hide... «

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Congrats on affected unit.
This online check and still thinking whether to change or not will still on talk until end of this month. laugh.gif

This post has been edited by xisan: Sep 19 2016, 01:59 PM
xisan
post Sep 19 2016, 02:21 PM

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QUOTE(eetony @ Sep 19 2016, 02:09 PM)
lol...  then dont bother it. we always have the latest news & info updated y not good.

by the way, not sure if this been shared here.

singapore note 7 exchange programme

the way they carry out the excahnge programme totally diff to SME, in the article also mention they can keep the accessories. Our pm ady set example also treat own country and rakyat "differently" .. wat to do.. lol
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Good for them and let them be. No need to compare as they paid extra money for all their gadgets anyway laugh.gif
xisan
post Sep 19 2016, 02:42 PM

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QUOTE(zoozooka @ Sep 19 2016, 02:40 PM)
Have registered a complaint to Samsung @ http://www.samsung.com/in/info/contactus.html#

Hope more people can do the same. See if anything changes.

=====================================================

I'm writing this message in hope to raise the awareness of Samsung Korea to overlook the inappropriate recall procedure imposed by Samsung Malaysia Electronics (SME).

SME has imposed a recall requirement that makes us the owners difficult to return note7 for replacement, which is

"Replacement Conditions: Customers are required to bring the full box set including a charger and cable; headset and USB Connector"

Such requirement brings troubles to some of the note7 owners who might have lost accessories such as USB connector and headset.

It seems like SME cares more about their profit and willing to put the image and reputation of Samsung at risk by rejecting phone replacement because of missing accessories.

The proud Malaysian note7 owners wish the requirement for full box set accessories be removed. To make the replacement a smooth procedure.

Hope that Samsung Korea will take action to rectify the bad recall procedure in Malaysia.

link to SME recall requirement:
http://www.samsung.com/my/galaxynote7notice/
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Complaint to Samsung India ?
xisan
post Sep 19 2016, 04:23 PM

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QUOTE(abubin @ Sep 19 2016, 04:12 PM)
just wanna know...which s***i still using the phone thinking the explosion won't happen to him/her?
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Why so offensive when it is their choice whether to blow up their house or their pants?
They cannot sue Samsung anyway.

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