Anyone knows if screen cracked, would my phone still be eligible for exchange?

now that i have packed the note 7, ready for the replacement by the end of the month, and currently using the mate 8, suddenly i kinda miss the secure folder featured in note 7, where i can use two whatsapp accounts at the same time...

Not sure and their customer service is off for the day. Phone dropped at a very short distance and the screen cracked.

I didn't hear..
The phone manufacturer should do more marketing / promo to make some awareness about their products..

Even China phone like Huawei & Oppo do better marketing / promo for their products

Thanks azhar and thug, called them. They say they will still replace. Phew

Just got call from Digi.

They will dispatch courier service as per preorder address to deliver us new note 7 and handover existing unit upon delivery.

Like the way Digi handle this case as we no need so hassle to go out

Stumble upon someone said FEDEX is not delivering the phones. Imagine if other couriers are not delivering too. Then how the factory delivery the phones to Malaysia? Or I missed out something.

Of course professional.

Hows your xiaomi? Thinking of getting xiaomi now. Cheap and good.

IMHO, Samsung really handles the recall well for simple case. For more complex situation like mine they screw up big time. I actually travel overseas for long term project. Samsung called me for recall and I informed them my situation. They said they could escalate to the Samsung here and I could return here which I'm really impressed. But they wanted me to carry in the full box set. Instantly my mood was down to the drain. Who will travel with box set around the world. At the end still need to fly 8 hrs including transit time back to KL. This is my first Samsung and last I guess.

All will be handled by professional military officers...j/k... If FEDEX prohibited, use other courier service lohhh... MAS prohibited, take AirAsia lohhh... Shell gas station prohibited, go to Petronas lohhh..

Just turn off the device...

“Samsung now advising that you “power down your Note 7” | AndroidAuthority”

http://www.androidauthority.com/samsung-no...-note-7-715685/

Yeah. that was last year's September article. Did Sony pull back water resistant certification? Correct me if I'm wrong, as far as I concern, the recent announced Xperia XZ still have IP68 cert. What did I miss?

I just wonder,

Will us able to fly again when we get the replacement unit? Since a lot of aircraft companies have banned us.1515 in the making lol.

Dont wanna ruin my journey next month lol.
(NO, dont ask to leave my phone at home).

Such a great phone become such a failure... oh well there is note 8 next year. Hope samsung wont rush pushing new model out...

Any reason y u still stick to N7?

Can return device with 0x1 Knox?

They can check knox tripped by the device right? How is IMEI have to do with anything?

Samsung refutes Note 7 'remote deactivation' reports | Android Central

http://bit.ly/2cpmw3i