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> PayPal discussion thread, No PayPal fund sales allowed!

citrus887
post Jun 9 2009, 01:35 PM

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today i bought usd200 from a seller in lowyat forum here
but i was charged a fee of usd7.10 by paypal upon receiving the payment.

this wasn't the first time i bought paypal fund, I have a personal verified acc and i wasn't charged a single cent for my past 8 transactions.

i check the paypal website, it does state for personal transfer, there is no fee if fund from paypal balance or bank acc.
except a fee will be charged if from debit card or paypal credit.

any idea? where to find the detailed term on paypal website? it is hard to navigate sad.gif

NOTE: just realized the charge is 3.4% + USD0.3 ; anyone know what is this fee for?

This post has been edited by citrus887: Jun 9 2009, 01:47 PM
citrus887
post Jun 9 2009, 01:56 PM

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QUOTE(y_owez @ Jun 9 2009, 01:47 PM)
1. try ask the seller
or u can email paypal
*
okay, i asked the seller, he said is probably due to my personal account, got limitation like 5 times free payment receive.
but i don't think so, and that isn't stated in paypal website.

btw, my past experience with paypal customer support thru help center/email is bad.
still, have go to go thru paypal cs if cannot resolve with the seller.

p/s: anyone know about the 3.4% + USD0.3 charge?
citrus887
post Jun 9 2009, 10:20 PM

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@y_owez:
mine is verified personal acc with PB debit card.
btw, this issue is nothing to do with the card.

now i know what is the charge about, pls refer to below attached image
Attached Image
Attached Image

Conclusion:
Paypal has imposed some sort of receive limits (total amount/no. of transactions), which i am yet to find out from paypal website.


p/s: waiting reply from paypal cs.
citrus887
post Jun 9 2009, 10:57 PM

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the problem is mine just personal account sad.gif
not premier/business/merchant acc


will update here if got reply from paypal
citrus887
post Jun 11 2009, 04:47 PM

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QUOTE(r3kahsttub @ Jun 11 2009, 03:40 PM)
hi all.

just FYI; Paypal has made a change to their services. if you read in careful detail on all the T&Cs, you will note that Paypal can no longer be used to send funds. instead, all transactions will have to be made as a sale. as such, all transfer of funds will be charged a fee.

this is effective 1st June 2009.
*
mind showing the url? You might misunderstood the terms.

by the way, the paypal cs replied me 2 days after my inquiry.
Basically, paypal was upgrading their system few days ago, and they were adding a new feature "Personal Transfer"
Attached Image

Under "Send Money", you can choose either the payment is for "Purchase" or "Personal"

So, mystery solved. The payment was sent to me when Paypal had this new system in their backend. But obviously they haven't update the send options in the paypal frontend. Thus Paypal assumed it was for purchase payment and incurred the 3.4% + 0.3 USD charges.

For those using personal account and kena the charges when receiving fund.
Please contact the sender and refund the amount u received.
And ask the sender to send with "personal transfer" option.

 

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