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> Should I accept Call Centre job? Q&A

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SUSashestoashes
post Sep 1 2016, 12:30 AM

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QUOTE(cleveland @ Sep 1 2016, 12:07 AM)
Hi guys, I got a job as Customer Service handling Local Telco. smile.gif

What do u think about this job. Should I accept it or not? Is it true working as CS is stressful?

Anyone here in Call centre industry? Mind to share ur experience. thanks
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local telco means TM? i worked 8 years in CS but all MNC

pros:
can learn softskill
improve your english (seriously)
your next job will be less stressful

cons:
will they train u in softskill? laugh.gif most of the time they will do product training but no CS training
ears will bleed
stress

to be honest if possible try to get an CS job in IT. that way u can get softskill and IT training
SUSashestoashes
post Sep 1 2016, 03:09 AM

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33 posts

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QUOTE(cleveland @ Sep 1 2016, 12:34 AM)
I'm in retail industry currently. Should I stay or take the offer.

work in retail also stress but I'm not sure whether i can handle with customers that shout through phone
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they shout bcos they cant see u and they know u cant see them

astro and TM... these two CS if possible avoid them like the plague laugh.gif

u can always sell your butt. or you're a girl? brows.gif
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