Guys, anyone who wanted to do 3M tint, please be careful. I'll share my experience with 3M tint here.

I just would like to give review on the 3M tint that was installed for me last year by Fortitude Auto Ampang. I ask for recommendation from Rayven since i'm not familiar with tint. My requirement is the highest TSER and darkest (i don't mind if it's not JPJ compliant). Hence he recommended CS20 (4 windows and back windscreen) and CS35 (front windscreen) and told me it is safety film which i agreed.

After the installation, here where the nightmare came. I realized there is a lot of bubbles and dirt trap inside the window film. Front windscreen, back windscreen and 3 windows! Basically they only did well in 1 window I made a complain and soon i received a call from 3M representative and appointment was made between me and the representative for inspection. He admit that it was workmanship problem and suggest i send back to Fortitude Auto Ampang. I proceed to make an appointment on Rayven and go all the way to Ampang. When i reached there, guess what? He have no stock for CS35 and told me he will call me once the stock arrived. Upon inspection, he told me that if he were to removed the tint on the back windscreen, most likely the demister will be damaged and he can't do anything about it. Mind u, the car i sent is brand new so i can't risk that. So basically what they are trying to say is if demister damage - your problem, not theirs. Hence, i have no choice but to live with the defect of dirt and bubbles on the back windscreen.

And of course, he never did call me to replace the tint on my front windscreen which he does not have stock. Again, have to live with the defect of dirt in the tint of my front windscreen.


Why do i bring it up now? Because recently, i realized the tint on the back windscreen started to peel off a little and when i check further on the tint, i realized that the back tint was not CS20 as agreed! it was actually CS35! I even further confirm this on another 3M dealer near my office. This is definitely cheating! The below is the receipt and the warranty from 3M, stated at the back is CS20 but it was CS35 instead. And here comes another best part, color stable is not a safety film 4mil as stated in the receipt.

So here i am i, driving with tint that contains bubbles and dirt trapped inside the front and back windshield. And there is also dirt trapped inside the driver's window side as well.





As for the quality of the tint, i realized my car is very hot compared to my other friends who are using non-branded tint and pay much more lesser. Upon checking the specification for CS20/35, i realized that the tint has no IRR rejection as stated in their website. So that is the reason why it is still so hot even after paying premium price for the tint. This i have to admit is my own fault for not checking the specification of the tint before i agree.

Update with phone numbers of scammers:
Rayven 012-5249488 and Amelia 012-4847844
They have even cheated customer by selling premium Crystalline tint and applying their own in-house brand tint to unsuspected buyers.

This post has been edited by heart strings: Dec 22 2018, 09:34 PM

yeah, this is cheating.

it means even authorized reputable tint shop also giving bad workmanship. what's the point of paying premium price?

yeah, no issue for driving at night.

the concern is not much about the quality of the tint but the very poor workmanship, service and unethical way of doing business.

Update: Received a call from 3M and was told that they have terminated Fortitude Auto as their dealer earlier. My case is not the first.

Also, they do not want to be responsible for the cheating case where Fortitude Auto stated as 4mil safety tint. They just told me they will replace the back tint with CS20 as stated in warranty, that's all.

Yes you are right. i'm pretty sure the dealer has already registered with 3M under a new name. I'll never buy any 3M tint anymore.

Update:
3M has inspected my car and guess what, my back windscreen tint is not even 3M tint!! They have sold me cheap tint and claiming it's 3M!

According to 3M official, this is not the first case. Fortitude Auto Rayven 012-5249488 and Amelia 012-4847844 have even cheated customer by selling premium Crystalline tint and applying their own in-house brand tint to unsuspected buyers.

3M has replaced my back tint using CS20 as stated in warranty card. However, they told me the front windscreen with many dirts trapped in the bubble is due to "bad workmanship" and refuse to replace it.



you better check. from Fortitude Auto have cheated many customers.

This post has been edited by heart strings: Sep 8 2016, 10:57 PM

yes you are right. my family have 2 cars that was tinted with v-kool. no problem at all. good workmanship and excellent heat rejection.

bump for awareness!

yup. i have 3 cars that tinted with v-kool and no problem at all. yes, v-kool is a bit expensive but the heat rejection and workmanship is excellent compared with 3M. furthermore, there is lots of tint shop selling fake 3M tint. so far never heard about tint shop selling fake v-kool tint.

bump

bump for awareness

Go for other brand. Don't even consider 3M coz 50% chances you will be getting a fake tint. And even if not fake, you can see the above comment on the scratches after a couple of years.

No way to fix. They won't honour the warranty anyway

Bump!

I can 100% guarantee that you are getting a fake 3M tint from the ampang shop. The thing is, 3M just doesn’t care about their reputation despite me showing this post to their official 3M Malaysia website.

Well, you’re not alone. Ever since I started this post I have received no less than 20 ppl PM me telling me they have the same issue from different branches. My conclusion is 95% of the 3M so-called authorised shop selling fake tint.

Just stay away from 3M tint.

No point complaining. I even complained all the way to 3M Malaysia they don’t do anything about it. Just told me that the shop is no longer 3M authorised shop. What a joke.