Anyone of you having trouble doing the HLB 4% online FD placement?

I tried but it gave this message:

You are not able to proceed with this transaction due to any of the following:

1. You currently do not have any Current / Savings account
- Visit www.hlb.com.my or any of our branches to find out more on our product offerings

2. Your Current / Savings account has been dormant
- Please visit any of our branches to reactivate your Current / Savings account.

3. Your Current / Savings account is not allowed for Online Viewing/Pay & Transact
- You may change your account settings here


Checked all 3 reasons doesnt apply to me and i have been using my account regularly and online.

Message from HLB:

Dear Sir/Madam,

Thank you for your message.

We regret to inform you that an account with Joint Name is not allowed to perform e-FD at this point of time.

Thank you for banking with us. We look forward to serving you again.

Yours sincerely

Tihara
Hong Leong Connect
Hong Leong Bank