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 ILLEGEAR Custom Gaming Laptops v.3, RTX ON! ILLEGEAR RTX Gaming Notebook.

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TSPrince J
post Apr 25 2018, 04:45 PM

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A new ONYX EC and BIOS will be released early next week. smile.gif
TSPrince J
post Apr 25 2018, 05:43 PM

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QUOTE(jrlogger @ Apr 25 2018, 05:21 PM)
Received my ONYX yesterday. So far so good, pretty satisfied with the laptop and the performance. Would like to share a few thoughts:

1. The screen is really yellow, at least in my unit? It feels like the night mode is on 24/7, maybe I'm just used to blueish screens. Other than that though, the screen is pretty great, I like the colours !
2. The velvet sleeve seems a bit small 😅 can't even get it to close properly with the laptop in it.
3. Temperature is ok, just that the fans seem to spin loudly for no reason and randomly, maybe it is Windows updating or indexing, not sure about that. Hopefully the next bios update addresses this if this persists.
4. Didn't seem to find any driver CDs , manual, colour calibration cd or any other stuff other than the power supply in the box, unlike my previous ILLEGEAR. I like that the stickers are provided seprately and not stuck on the laptop though
5. Wonder if there's any way to make the keyboard not light up whenever I reboot the laptop.
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Hi jrlogger,

Does your laptop have color calibration? Once the calibrated profile is loaded the screen becomes warmer. Windows default color profile is more blueish.

Yes the new BIOS and EC updates will improve the fan settings.

This post has been edited by Prince J: Apr 25 2018, 05:44 PM
TSPrince J
post Apr 26 2018, 08:07 PM

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QUOTE(nyunyu @ Apr 26 2018, 05:03 PM)
What types exactly? o.O
I preordered thinking I would get it before I flew out, unfortunately not.
Yep, asked them already. They got back to me saying they can get me the promo price (which is RM148 cheaper from what I've already paid, not much to many but still a saving) with a caveat that instead of assembling the RAM (I sent in my own ram) as per agreed on, they asked me to assemble it myself due to peak season and being shorthanded at the moment (even though I told them I don't mind waiting until somewhere middle of next month). Not the best experience I expected ordering this laptop so far though. Hate it when people goes back on their word.

Btw, what is CASH PRICE as shown on the website?
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Hi nyunyu,

We are more than happy to offer you the promotion price rather than the old price when you ordered with us (few hundred Ringgit difference if not mistaken).

As for the 3rd party ram assembly, I believe your order has been pending for quite sometime since the time you ordered because of multiple specs changing and order amendments.

The recent influx of orders have affected some of our orders lead time, and if we were to assemble your 3rd party ram into your unit that is already ready, we will have to push your unit back to the assembly line and that might delay your order further. That was why we requested you whether you can assemble your own RAM. We are also trying to find ways to reduce our current assembly queue therefore all our customers can receive their machine in time.

You may contact our support team in regards to the exact day and time you want to send in your ram (we haven't received your ram), and we will see if we are able to make a slot for you after discussing with the assembly team.

Thanks!
TSPrince J
post Apr 27 2018, 01:00 PM

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QUOTE(nyunyu @ Apr 26 2018, 08:54 PM)
Hi PrinceJ,
It is true the order has been pending for quite some time and I'm quite okay with that as I already informed you that I will only be back to Malaysia next month.

As for the ram, I think you've might be mistaken as it has been delivered and passed to the Tech team since Tuesday. You might want to check with Azim once he's back about that.
*
My apologies for mislooking the RAM you sent in, let me check with Azim about that.
TSPrince J
post Apr 27 2018, 02:17 PM

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Dear all ONYX GTX1060 users,

Kindly pm me your ONYX serial number and email, will send you guys the latest BIOS for fixing a few bugs.

Note: this BIOS update is for ONYX 1060 only.
TSPrince J
post May 3 2018, 11:49 AM

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Jrlogger and Eiraku, are you guys referring to the minor squeezing sound when opening the back case? We can help to apply some oil on it.

As for the EC and BIOS, we will have the 3rd update sometimes this week / next week.

This post has been edited by Prince J: May 3 2018, 11:53 AM
TSPrince J
post May 3 2018, 04:15 PM

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We have gathered most of the feedback and sent them to FAE so we shall expect new EC and BIOS updates very soon.

Meanwhile, there will be a new ONYX/RAVEN Command Center released next 2 weeks as well.

This post has been edited by Prince J: May 3 2018, 04:15 PM
TSPrince J
post May 4 2018, 01:19 AM

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The custom mechanical keyboard's keycap will be available as well smile.gif
TSPrince J
post May 4 2018, 11:46 AM

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QUOTE(kyLL @ May 4 2018, 07:28 AM)
fuh. im about to pull the trigger on the onyx as well. tested it yesterday at their store. abit of a shame with the battery though.

not a fan of the keycaps. custom ones sound really good.

whats your specs?
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Hi kyLL

We will have a bigger battery for existing / new user to upgrade in June/July 18 but have to sacrifice the 2.5" SATA HDD/SSD space.

ONYX's 144Hz IPS upgrade option will be available in June 18.
TSPrince J
post May 4 2018, 01:14 PM

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We will also have membrane RGB keyboard downgrade options for existing / new RAVEN users, ETA June / July 2018.

Membrane RGB keyboard downgrade option for RAVEN: ETA June / July 2018
144Hz IPS sRGB 100% Display for ONYX: ETA June 2018
Bigger size battery for ONYX: ETA June/July 2018

We are working hard to make these options available for existing users.

This post has been edited by Prince J: May 4 2018, 01:16 PM
TSPrince J
post May 11 2018, 06:58 PM

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ONYX Review by Primeval Media
TSPrince J
post May 25 2018, 01:13 PM

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QUOTE(wongth7 @ May 25 2018, 12:50 PM)
any news when the new bios to come out for Raven to fix the right click mouse lag issue?
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Hi wongth7,

The recent right click 0.5s laggy issue is caused by the windows 10 recent patch. It can be resolved by rolling back to early edition or wait for the new patches.
TSPrince J
post May 29 2018, 12:12 PM

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Now it's the best timing to shop a gaming laptop with 0% GST, zero SST, Raya Promo and ILLEGEAR 2% cash discount. Celebrate Hari Raya with ILLEGEAR to get the incredible deals worth up to RM577 and more! Customize your dream gaming laptops and shop tax free at https://store.illegear.com.

user posted image
TSPrince J
post May 31 2018, 12:36 AM

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ILLEGEAR ONYX review in Bahasa Melayu by Monaliza
TSPrince J
post Jun 7 2018, 01:29 AM

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QUOTE(JellyJoshi @ Jun 6 2018, 12:25 PM)
Hi guys, so I've been wondering about the laptops for a while now. Would you suggest getting one now or waiting a while more for newer versions to come out? I'd probably start class in October but the anticipation of getting a newer laptop is hard to handle..

Was considering the models below RM5000.
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Hi Jelly,

Only reason to hold the purchase now is to wait for Nvidia Volta gpu but it has been confirmed to delay until next year.

For 5K budget, you may consider RAVEN https://www.illegear.com/laptops/raven/
TSPrince J
post Jun 9 2018, 10:39 PM

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QUOTE(Eldrith @ Jun 9 2018, 07:39 PM)
Hello Illegear. Got your laptop cool and awesome during the February month. Has served me awesomely. But now a line of dead pixels start to appear vertically on the right side of my screen. Not constant, but it flashes. Depending on the program that im running as well.
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Hi Eldrith,

Thanks for reaching us. Kindly contact our support team support@illegear.com or 0186648599 with your serial number, we will arrange a time with you for the service smile.gif
TSPrince J
post Jun 30 2018, 11:20 PM

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QUOTE(norazwan79 @ Jun 20 2018, 10:03 PM)
Hi. I plan to upgrade d7x proc from 6700k to 7700k. I got the proc. But need to update bios from SKL to KBL 1st. Where can I download the bios files and guide?
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If not mistaken, only certain batch of D7X can upgrade its processor from 6th gen. to 7th gen. You will also lose some features from upgrading.

Do pm me with your serial to check if it's compatible to you.
TSPrince J
post Jul 11 2018, 06:11 PM

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DELETED

This post has been edited by Prince J: Jul 22 2018, 03:17 PM
TSPrince J
post Jul 17 2018, 10:56 PM

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QUOTE(roshen43 @ Jul 17 2018, 08:09 PM)
may i know which laptop model is slim and light?
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Hi roshen43

ILLEGEAR ONYX is our slim and light model with INFINIVISION bezel-less technology.

https://www.illegear.com/laptops/onyx/
TSPrince J
post Aug 6 2018, 05:25 PM

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QUOTE(Eterman @ Aug 6 2018, 05:11 PM)
my raven 2017 "c" key is not working, how do i send in for repair?
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Hi Eterman, kindly send in to Oval Damansara, will assist smile.gif
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