where to send the laptop to repair/warranty? and did you cover accident care like drop or water split?

is the bios update also available for older model like RX17/RS17/RS15?

or only for latest model only?

Input delay happens when im using chrome browser, notepad and windows search under 'Music' lightning effect, but today it is working fine so i will just ignore it. However i encounter another problem which is related to the keyboard. Sometimes the 'D' key won't spring back if pressed harder

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So i must bring my laptop and present at the store or i can just ship it to u guys for testing? Btw is that not all of the raven model came with red LED version keyboard? As there is no option for choosing black or red LED version when customization so what should i do to get the red LED one? Just curious

Hi illegear,
I'm using Z5 have problem with keyboard on W key that like stuck if press hard that W key will constant press become 'WWWWWWWWWWWWW' all the way for a few second.
Can this be repaired or replace?

Since the newly-announced Onyx has 8th gen Intel Core CPUs, is there any chance that the Raven line of laptops will be updated with 8th gen Intel Core CPUs?

that mobile no directly personally to en azim?

Laguna's probably gonna get a CF update too, so you might just get your CF/1070 wish.

laguna user here. anyone having wifi reception issues?

i'm not sure if it's my router or the wifi card having problems..

getting jittery connections to my room on the laguna but connection to my phone is fine.

Thanks Azim for the feedback. I guess 100 grams heavier is not that much. The unavailability of GTX 1070/MQ for Onyx is quite a disadvantage from my personal point of view, as it is more future proof compared to GTX 1060. Looking forward for its availability soon. In terms of cooling capability, how does Onyx compared to S5X? How about the fan noise?
Thanks for detailed feedback! Nice to know that Onyx has sturdier build compared to S5X. Regarding the mechanical keyboard on the Onyx, is it noisy? Plan to use the same laptop for my work in office. I have not used any mechanical keyboard for the past 10 years and have grown comfortable using the typical island-chiclet keyboard type.

2.4ghz. thats the reason actually haha. i didnt realize my parents house's router was so old (DIR-615, stock unifi router)... ordered a new one to replace already. 

This is what I want to hear. If it will be ready in a month or two, I'd change my order to 1070 in a heart beat!.

hi all, been a while since i'm online. just curious, for anyone that is using i7-4720HQ, especially the Illegear S5, what are you idle temp, and max load temp under prime 95? Just applied liquid metal thermal paste, but seems like the thermal especially idle isn't as good as i expected, hovering around high 50~low60, and prime 95 benchmark gives me ~92C on default setting, but the odd thing is, the fan on CPU is not even spinning at max speed :S
Anyone facing similar stuff? Trying to get good thermal but seems like even applying liquid metal didn't perform as good as expected

Hi, i am using illegear onyx. I feel that the temperature very unstable, keep rise and fall? It will hit 80'C above even i am not playing game, i just do normal stuff. Is this normal? The fan is very annoying when the temperature keep rise and fall.