Dear Hotlink,

Could you help me to reactivate my expired hotlink sim card? I'm currently in AU and the sim card is already expired because I've been here for more than 3 months and I wish to use the number for the Whatsapp service. Appreciate your help regards with this matter & advise. My sim number is 896001140115210581

Hi Hotlink,
My hotlink number has been deactivate also. Can you please help me to reactivate the my hotlink number.
I'm overseas at the moment. My last top up is RM10.00 on 31st May 16 and I have the sim card with me.
Look forward to hear from you.
Thank you.

Hi ricebunny,

Kindly PM us below details for further assistance:

1. Name:
2. I/C or passport no:
3. Mobile no:

TQ

Hi Willjos,

Kindly PM us below details for further assistance:

1. Name:
2. I/C or passport no:
3. Mobile no:

TQ

Dear Hotlink Team,

Appreciate much if you can assist to reactivate my Hotlink number 01731654** (8960010801 S 41713612 (3) AG.

I missed the time to top up and it came to expired. I'd been using this number more than 11yrs, i dont really wish to switch to another number. Please help. Many thanks in advance.

Your kindly help are very appriciated! :'(


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Attached thumbnail(s)

Hi aimiediyanna,

You may refer to our response

Thank you

Hi Hotlink,

I am currently overseas and my hp number was expired. May you assist to re-activate my expired prepaid sim number? Is there any chance that i could get back that number cause it is so important to me.

my phone number: 012-xxxxx60

Thanks.

UGPM

Hi Hotlink, my phone number already expired.
The phone number very important to me.
Can you help me reactivate it?
Thanks.

Hi,

Please PM below details for us to check the availability.

1. Mobile number
2. Full name
3. I/C number
4. Alternative contact number
5. Still keep the SIM card? Y/N

TQ

Hi Hotlink

My number most probably has been deactivated.
Possible to help me to reactivate it asap?
I am currently overseas now.
Need to revive the number soon.
Pls help.

Thanks

-PMed-

Hi Hotlink,

I think my number has deactivated but could you please reactivate it again?

I have Pmed you but arent sure if you got it.

Kind Regards

Hi,

We have PMed you accordingly.

Thank You

Dear Maxis,

I would like to reactive my expired Hotlink number: 011 24 24 82 06.

Currently, I am overseas, could you please help?

Thank you!

Hi paintek,

Kindly PM us the details as per below for further assistance.

1. Mobile number
2. Full name
3. I/C number
4. Alternative contact number
5. Still keep the SIM card? Y/N

TQ

Hi Hotlink,
my hotlink number which was with me for more than 10yrs is currently being deactivated because I am busy with my study in overseas and forgot to reload, duno is it still can be reactivated? Appreciate ur prompt reply😳 Thanks.

Hi

My hotlink is deactivated and can I buy/use back the same number?

Hi,

Please DM us yr full name, mobile number, IC number and last top up amount for further assistance.

TQ-Isaac

I went to maxis already and they asked me to wait 5 days to see if able to use or not.

Why

Hi jack2,

For Hotlink Prepaid reactivation, it will take within 5 working days from date of reactivation. Please make first call to 123 once it has reached after 5 working days to get the number full reactivated.

TQ

Hi jack2,

Did they assist to reserve the number for reactivation to take place?

Thank you

They did for me and I got a new sim pack to use temporary while waiting 5 days.

Is this considered as reactivation done?

Hi jack2,,
With the same SIM card, you make the first call to activate the line after the 5th working day.

TQ

Hi Hotlink,
my hotlink number have been deactivated. could u please help me to reactivated it?
The number have been so long with me ad....

really dissapointed with hotlink prepaid been a loyal customer for years and just found out my number got expired without any form of warning or sms notification to enable me to top up quickly call customer service spoke to the customer service manager is also hopeless @maxislisten better change to @maxisdontlisten

same situation here, without any warning, suddenly my number expired.
please help us to reactivate our numbers

Hi all,
We regret to inform that reactivation is no longer available due to SKMM direction. Please walk in to the nearest Maxis Center/authorized dealer to purchase a new SIM pack if you wish to get a new Hotlink number.

TQ

hi hotlink!


I think my number has deactivated but could you please reactivate it again?

thank you

hi hotlink!


I think my number has deactivated but could you please reactivate it again?

thank you

Hi Hotlink.. My Hotlink SIM expired last 31st October 2017, which I forgot to do a topup.

Can you please help me reactivate two of my Hotlink numbers? Need it for doing a bank transaction in Malaysia. I am currently overseas.

Hi,

We have sent a DM

TQ-Isaac

Hi Hotlink Officer,

I'm in Vietnam atm and not plan to go back to Malaysia for next 2 months.
My phone number is terminated because I was unable to top up from outside Malaysia.
Can you kindly help me to reactive it please? It is really important to me.

Dear Hotlink,

Im not sure whether my hotlink number has expired. I tried to top up from online but it written number invalid. Can you pleas kindly advise how can i re-activate? Thanks.

This post has been edited by Jteh0011: Nov 6 2017, 09:54 AM

Hi,

Please DM us yr full name, mobile number for assistance.

TQ

Hi,

Please DM us yr full name, mobile number for assistance.

TQ

Hi Hotlink

I want to re-activate my hotlink Number: 01112782342.

I'm currently staying in India and the number is not in use for more than 3 months.

My Details are:

1. Name: Rama Krishna Chappidi
2. I/C or passport no: L1627265
3. Mobile no: +601112782342

Please kindly take of this request and try to re-activate as early as possible

HI Maxis,

Please help to reactivate my simcard.. i ve PMed the details to you.
thanks

BR,
LLaw

This post has been edited by LLaw0120: Nov 26 2017, 08:59 AM

Hi Hotlink

How to activate my expired SIM card?

Expired on 24nov2017

Hi, Hotlink!


1. Mobile number : 0142277226
2. Full name : Md Muttakin Malik Niloy
3. I/C number/ passport : AF2207444
4. Alternative contact number : 0172957426
5. Still keep the SIM card? Y/N : Y

This is few days only that, my SIM is not working.because i am outstation for almost 3 months.
Hotlink please help me to solve this serious issue. I cannot process for roaming and also for any tac request. :’(

TQ

This post has been edited by Niloymalik: Nov 29 2017, 06:03 AM

Hi All,

We are sorry to inform that we are no longer able to reactivate any expired prepaid number effective from 11th Oct 2017. You are either purchase the new SIM pack with new number at any of our Hotlink Dealer OR walk-in to any of our Maxis center to check on the number availability to be register as postpaid only.

TQ

Hi Maxis,

Can you advise if my hotlink number 012776x is expired? I have got error saying it couldn't register to the network.

Please advise how we shall proceed.

Thank you.

This post has been edited by Maxis: Aug 13 2018, 04:38 PM

Oopppss...expired already

Thank you

亲爱的Hotlink，

你能帮我重新激活我过期的热链接SIM卡吗？我目前在TW，SIM卡已经过期，因为我已经在这里待了3个多月了，我希望将这个号码用于Whatsapp服务。感谢您对此事的帮助和建议。

Dear Hotlink,

Can you reactivate my expired hot link SIM card for me? I am currently on TW, the SIM card has expired, because I have been here for more than 3 months, I hope to use this number for Whatsapp service. Thank you for your help and advice on this matter.

i have gone back to Japan.
i stiil have bank account in malaysia.
i need tac number for managing my bank account, but my hotlink number had been expired.
i need my phone number. please help me.

Hi chanzijun,

Allow us to check your account before we can advise further. Please DM us full name, NRIC, mobile number, last top up amount and method for our onward assistance.

TQ -Leo

Hi ricoyon,

Allow us to check your account before we can advise further. Please DM us your full name, NRIC, mobile number last top up amount and method for our onward assistance.

TQ -Leo

Hi hotlink can you check whether my number still active? I top up using maybank2u online top up at 9 Oct. But now couldn't register to network.my number is 0108959745. I can be contacted via pheiguan@gmail.com

Need the number urgently. Many thanks.




This post has been edited by ahphuah82: Oct 12 2018, 10:59 PM

Can you reactivate my expired hot link SIM card for me? I am currently on SG, the SIM card has expired, I hope to use this number. Thank you for your help and advice on this matter.

You mean 50 days grace period u suddenly line terminated u go to Singapore?

Hi,

Pls DM us below details for account checking.

Name
NRIC/Passport
Mobile number

TQ

My SIM card is expired. Would you be able to reactivate my expired hot link SIM card for me? I am currently on Aus.

Dear Hotlink,

Could you help me to reactivate my expired hotlink sim card? I'm currently in Singapore and the sim card is already expired because I've been here for few months never go back to MAlaysia and I forgot to check. I wish to use the number when I going back and my bank acc all link to this number. Appreciate your help regards with this matter & advise. My hotlink number is 0172567566 and sim number is 8960011609 39932354 4. Pls help urgent as I will need it by 2nd July I will back to Malaysia. Appreciate for your help, thank you!

Please be advised that It is regretful to inform you that we are unable to reactivate back expired Hotlink number. Alternatively you / your Family or Friends may walk in to Maxis Centre to get back the number as postpaid only and this transaction only can be done at a Maxis Centre. Once you are back from overseas you may do a transfer of ownership.


Note that the number will be subject to Availability.


TQ
Dhanen

Dear Hotlink,

I am currently in India and I need to reactivate my hotlink number 0126986871. The last top up Ive done to this number was about 2 months back.

Hi Hotlink,

Can i get back my hotlink number 0173412213, i was in overseas last few month forgot to top up it, i wish to use back this number coz alot thing in this number

Hi, please walk in to nearest Maxis centre at soonest to check on number availability to be reactivated.

TQ-Isaac

Hi Hotlink,

Can I get back my hotlink number 0142451101? I'm just forget to reload it a few day, this number is very important for me. Hope it won't be to late. 😢
https://pictr.com/images/2019/11/09/58Cv2D.md.jpg

Regret to inform that we are unable to reactivate expired prepaid as a prepaid service again. Exceptionally, we can help to reactivate as postpaid service and you will need to use postpaid for a min of 6 mths before can convert back to prepaid. Kindly walk in to the nearest Maxis Centre to check on number availability and to proceed with registration.

TQ-Ika

Really disappointed with the hotlink service which is not listen to the customer voice. Rule is rule but can be change if you willing help without harm
i ,m one of the person with the same case.We still prefer use the prepaid not postpaid.how come you offer us use postpaid for 6 month.I hope you can reinstated back my phone nu 012-6343791 as for prepaid hotlink.
you may get me at 012-6676376.

My maxis number has been terminated yesterday (6/December). How can i get my number back? Please do help🙏🏼
i am maxis user for a long period
and i dont wish to change to other telco
please advise me how to resume it back beside changing the plan to postpaid
as i am currently at overseas and i wont be manage to utilise it even i change to postpaid and the sim card is with me now

Yesss! is really disappointing
and keep asking us to change to postpaid, hotlink is so bad that are only know how to sucks our money but not taking customer at care

such a stupid way.......so disappoint in maxis here u go my RM90 over balance and i call up since u guy said only way to get back the number is change to postpaid

POSTPAID?! nah!! no thank man take it my RM90 from now on no more MAXIS!!

Similar issue here.

I'm reactivating my number by signing up to the cheapest Maxis One Plan (RM98) just to keep my number. Once it's active, I'll port my number out to another carrier.

If Maxis didn't make this easier for consumer, then they wouldn't see so many churns.

Just lost another customer here. I've been a customer with them since 2006!

My hotlink number has been deactivate also. Can you please help me to reactivate the my hotlink number.
I'm overseas at the moment. My last top up is RM10.00 on 31st May 16 and I have the sim card with me.
Look forward to hear from you.
Thank you.

Kindly pm us your details for further assistance please.

TQ

Dear hotlink, my hotlink prepaid just expired few days ago. Can you please help me reactivate my no again? I can't walk in to maxis centre as I am oversea. Thank you.

can you please help to reactivate my simcard that i have used it foŕ more than 6 years and forgot to top us. The simcard number is 8960010407 311
23517 2. Thank you.

1. Name: Tan York Gar
2. I/C: 620406115252
3. Mobile No.:0126418182


Dear Hotlink,

My Simcard has been deactivated.Can you please help me to reactivate. e sincard that i have used for more than 6 years and forgot to top up. The sim card number is 8960010407 31123517/2. Thank You!!

Dear Hotlink I need help to reactive my sims card. I forgot to top up during this lockdown. I need to reactive my number.

Hi PeishanT

We're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. You need to walk in to our nearest Maxis centre to check on number availability and re-register under postpaid plan. We're sorry for the inconvenience caused. TQ

Hi, we're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. However, if the number is still available, you may register it as Postpaid service with the minimum plan of RM98 (MaxisOne Plan). You may proceed to the nearest Maxis Centre to check the number availability and proceed with registration. TQ

Hi, we're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. However, if the number is still available, you may register it as Postpaid service with the minimum plan of RM98 (MaxisOne Plan). You may proceed to the nearest Maxis Centre to check the number availability and proceed with registration. TQ

Dear Hotlink,

My wife and I both forgot to top up our prepaid lines two weeks ago during the lockdown in the US. We are both out of the country and need to reinstate the lines as soon as possible, please let me know what steps we need to take.
1. Name: Lim Teck Jin
2. I/C: 831223-71-5095
3. Mobile number: 0162638457

Wife's details:
1. Name: Lee Faye
2. I/C: 860720-56-5756
3. Mobile number: 0122345611

Best regards,
Lim Teck Jin

Hi, how to I check my prepaid card expriy date as currently not in Malaysia thus can't receive hotlink line.
unable to check it from hotlink mobile app and can't find any secletion from hotlink webpage.

Hi, please DM us your mobile number, IC number and last top up amount for further checking. TQ-Isaac

Hi Hotlink.

I really need your help. My hotlink no is terminated. It was last top up on 12 March 2020. Because of MCO, I been staying at Singapore since March. I have been using this number for the last 17 yeras. It is possible for you to help to reactivate it?

Hi there! Please DM us your name, IC number and expired prepaid number for further checking. TQ

My hotlink number +60172637514 is showing service failed in Hotlink app. I'm unable to reload with any amount.
Please help in resolving the issue as this Number is important to me

Hi Hotlink.

I really need your help. My hotlink no is terminated. It was last top up in early March 2020. Because of MCO, I been staying in India since March. I have been using this number for the last 1 year. Is it possible for you to help to reactivate it?

My hotlink number is expired... is there any chance that i could get back that number cause it is so important to me

Hi Hotlink,
My hotlink number has been deactivate also. Can you please help me to reactivate the my hotlink number.
Its Important because without this number i won't be able to do my paypal transaction

.

This post has been edited by ryan@chua: May 20 2020, 01:22 AM

Hi there!
My hotlink number is expired...
I already sent my phone number to you in private message

Tq

Hi my hotlink sim is expired. I am stuck here in the philippines because of covid. Can you help me please?i really need the number

Hi! Kindly provide us below details for further investigation:

- Mobile no
- Name
- No IC
- Reload amount
- Date & time reload made

TQ Thayal

Hi my hotlink prepaid sim card also just expired in the last 5 days without me even noticing. What should I do to re-activate my number? Please help me as I really needed the number.

Please DM us your details for further checking.

TQ

Hi

My Hotlink Prepaid SIM has expired and the app does not recognise my mobile number anymore. How do I reactivate it during MCO?

Hi, please DM us your mobile number, IC number and last top up amount for further checking.

TQ-Isaac

Dear Hotlink,

My number has expired, kindly please help me to reactivate. Ive use this number for more than 10 years already. thank you very much !

regards

Hi hotlink,

My hotlink number is expired recently (1 day ago). Can you please reactivate my hotlink number?

It is important for me because i have linked this number to various important account such as whatsapp, bank, etc.

Please help me. Thank you.

Hi Phoenix006,

Please PM us your account details for our checking.

Thanks,
Maxis

Hi, my hotlink card is deactivated as I was not in Malaysia for more than 3 months. Is it possible to get the same number bcs I need to use it for whatsapp and banking purposes.

Hi, please PM us your mobile number for further checking.

Thanks,
Dosh

hi Maxis & hotlink,

I've sent you a PM. please kindly reactivate my hotlink prepaid simcard asap.

thank you.

Hi i would like to reactivate my hotlink number, I didn't realize it expired. Please send me instructions on how to top up. Thank you.

Hi, my hotlink card is deactivated as I was not in Malaysia for more than 3 months due to COVID-19 Is it possible to reactivate
the same number bcs I need to use it for whatsapp and banking purposes.