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 Reactivate my expired Hotlink sim card

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Maxis
post Sep 11 2017, 04:34 PM

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QUOTE(paintek @ Sep 10 2017, 08:27 PM)
Dear Maxis,

I would like to reactive my expired Hotlink number: 011 24 24 82 06.

Currently, I am overseas, could you please help?

Thank you!
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Hi paintek,

Kindly PM us the details as per below for further assistance.

1. Mobile number
2. Full name
3. I/C number
4. Alternative contact number
5. Still keep the SIM card? Y/N

TQ
Maxis
post Sep 27 2017, 03:21 PM

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QUOTE(jack2 @ Sep 26 2017, 09:46 PM)
Hi

My hotlink is deactivated and can I buy/use back the same number?
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Hi,

Please DM us yr full name, mobile number, IC number and last top up amount for further assistance.

TQ-Isaac

Maxis
post Sep 28 2017, 03:39 PM

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QUOTE(jack2 @ Sep 27 2017, 03:28 PM)
I went to maxis already and they asked me to wait 5 days to see if able to use or not.

Why
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Hi jack2,

For Hotlink Prepaid reactivation, it will take within 5 working days from date of reactivation. Please make first call to 123 once it has reached after 5 working days to get the number full reactivated.

TQ
Maxis
post Oct 24 2017, 03:26 PM

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QUOTE(sargh_1111 @ Oct 23 2017, 12:18 PM)
same situation here, without any warning, suddenly my number expired.
please help us to reactivate our numbers
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Hi all,
We regret to inform that reactivation is no longer available due to SKMM direction. Please walk in to the nearest Maxis Center/authorized dealer to purchase a new SIM pack if you wish to get a new Hotlink number.

TQ
Maxis
post Nov 2 2017, 04:13 PM

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QUOTE(august77 @ Nov 2 2017, 02:22 PM)
Hi Hotlink.. My Hotlink SIM expired last 31st October 2017, which I forgot to do a topup.

Can you please help me reactivate two of my Hotlink numbers? Need it for doing a bank transaction in Malaysia. I am currently overseas.
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Hi,

We have sent a DM

TQ-Isaac
Maxis
post Nov 6 2017, 04:37 PM

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QUOTE(Cazylat007 @ Nov 6 2017, 12:06 AM)
Hi Hotlink Officer,

I'm in Vietnam atm and not plan to go back to Malaysia for next 2 months.
My phone number is terminated because I was unable to top up from outside Malaysia.
Can you kindly help me to reactive it please? It is really important to me.
*
Hi,

Please DM us yr full name, mobile number for assistance.

TQ
Maxis
post Nov 6 2017, 04:37 PM

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QUOTE(Jteh0011 @ Nov 6 2017, 09:53 AM)
Dear Hotlink,

Im not sure whether my hotlink number has expired. I tried to top up from online but it written number invalid. Can you pleas kindly advise how can i re-activate? Thanks.
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Hi,

Please DM us yr full name, mobile number for assistance.

TQ
Maxis
post Nov 30 2017, 03:59 PM

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Hi All,

We are sorry to inform that we are no longer able to reactivate any expired prepaid number effective from 11th Oct 2017. You are either purchase the new SIM pack with new number at any of our Hotlink Dealer OR walk-in to any of our Maxis center to check on the number availability to be register as postpaid only.

TQ
Maxis
post Aug 13 2018, 04:37 PM

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QUOTE(Davorsuker @ Aug 11 2018, 11:07 PM)
Hi Maxis,

Can you advise if my hotlink number 012776x is expired? I have got error saying it couldn't register to the network.

Please advise how we shall proceed.

Thank you.
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Oopppss...expired already

Thank you
Maxis
post Oct 9 2018, 04:15 PM

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QUOTE(chanzijun @ Oct 2 2018, 02:49 AM)
Dear Hotlink,

Can you reactivate my expired hot link SIM card for me? I am currently on TW, the SIM card has expired, because I have been here for more than 3 months, I hope to use this number for Whatsapp service. Thank you for your help and advice on this matter.
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Hi chanzijun,

Allow us to check your account before we can advise further. Please DM us full name, NRIC, mobile number, last top up amount and method for our onward assistance.

TQ -Leo
Maxis
post Oct 9 2018, 04:16 PM

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QUOTE(ricoyon @ Oct 5 2018, 01:27 PM)
i have gone back to Japan.
i stiil have bank account in malaysia.
i need tac number for managing my bank account, but my hotlink number had been expired.
i need my phone number. please help me.
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Hi ricoyon,

Allow us to check your account before we can advise further. Please DM us your full name, NRIC, mobile number last top up amount and method for our onward assistance.

TQ -Leo
Maxis
post Feb 21 2019, 04:12 PM

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QUOTE(tony_lwk @ Feb 19 2019, 08:01 PM)
Can you reactivate my expired hot link SIM card for me? I am currently on SG, the SIM card has expired, I hope to use this number. Thank you for your help and advice on this matter.
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Hi,

Pls DM us below details for account checking.

Name
NRIC/Passport
Mobile number

TQ
Maxis
post Jun 17 2019, 03:39 PM

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QUOTE(Kelvin1107 @ Jun 16 2019, 07:02 PM)
Dear Hotlink,

Could you help me to reactivate my expired hotlink sim card? I'm currently in Singapore and the sim card is already expired because I've been here for few months never go back to MAlaysia and I forgot to check. I wish to use the number when I going back and my bank acc all link to this number. Appreciate your help regards with this matter & advise. My hotlink number is 0172567566 and sim number is 8960011609 39932354 4. Pls help urgent as I will need it by 2nd July I will back to Malaysia. Appreciate for your help, thank you!
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Please be advised that It is regretful to inform you that we are unable to reactivate back expired Hotlink number. Alternatively you / your Family or Friends may walk in to Maxis Centre to get back the number as postpaid only and this transaction only can be done at a Maxis Centre. Once you are back from overseas you may do a transfer of ownership.


Note that the number will be subject to Availability.


TQ
Dhanen
Maxis
post Sep 11 2019, 04:20 PM

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QUOTE(angie14 @ Sep 10 2019, 09:50 PM)
Hi Hotlink,

Can i get back my hotlink number 0173412213, i was in overseas last few month forgot to top up it, i wish to use back this number coz alot thing in this number
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Hi, please walk in to nearest Maxis centre at soonest to check on number availability to be reactivated.

TQ-Isaac
Maxis
post Nov 10 2019, 04:32 PM

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QUOTE(Thye Hui Ying @ Nov 9 2019, 11:43 PM)
Hi Hotlink,
Can I get back my hotlink number 0142451101? I'm just forget to reload it a few day, this number is very important for me. Hope it won't be to late. 😢
<a href='https://pictr.com/images/2019/11/09/58Cv2D.md.jpg' target='_blank'>https://pictr.com/images/2019/11/09/58Cv2D.md.jpg </a>
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Regret to inform that we are unable to reactivate expired prepaid as a prepaid service again. Exceptionally, we can help to reactivate as postpaid service and you will need to use postpaid for a min of 6 mths before can convert back to prepaid. Kindly walk in to the nearest Maxis Centre to check on number availability and to proceed with registration.

TQ-Ika

Maxis
post Feb 7 2020, 03:22 PM

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QUOTE(grigogoros @ Feb 7 2020, 03:53 AM)
My hotlink number has been deactivate also. Can you please help me to reactivate the my hotlink number.
I'm overseas at the moment. My last top up is RM10.00 on 31st May 16 and I have the sim card with me.
Look forward to hear from you.
Thank you.
*
Kindly pm us your details for further assistance please.

TQ
Maxis
post Apr 29 2020, 03:56 PM

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QUOTE(PeishanT @ Mar 22 2020, 06:28 PM)
Dear hotlink, my hotlink prepaid just expired few days ago. Can you please help me reactivate my no again? I can't walk in to maxis centre as I am oversea. Thank you.
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Hi PeishanT

We're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. You need to walk in to our nearest Maxis centre to check on number availability and re-register under postpaid plan. We're sorry for the inconvenience caused. TQ
Maxis
post Apr 29 2020, 04:00 PM

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QUOTE(Iris tan @ Apr 17 2020, 09:18 PM)
1. Name: Tan York Gar
2. I/C: 620406115252
3. Mobile No.:0126418182
Dear Hotlink,
 
My Simcard has been deactivated.Can you please help me to reactivate. e sincard that i have used for more than 6 years and forgot to top up. The sim card number is 8960010407  31123517/2. Thank You!!
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Hi, we're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. However, if the number is still available, you may register it as Postpaid service with the minimum plan of RM98 (MaxisOne Plan). You may proceed to the nearest Maxis Centre to check the number availability and proceed with registration. TQ
Maxis
post Apr 29 2020, 04:01 PM

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QUOTE(dinominated98 @ Apr 27 2020, 04:32 AM)
Dear Hotlink I need help to reactive my sims card. I forgot to top up during this lockdown. I need to reactive my number.
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Hi, we're sorry to hear about your expired prepaid number. We regret to inform that we unable to reactivate the said mobile number as a prepaid service. However, if the number is still available, you may register it as Postpaid service with the minimum plan of RM98 (MaxisOne Plan). You may proceed to the nearest Maxis Centre to check the number availability and proceed with registration. TQ
Maxis
post May 7 2020, 03:06 PM

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QUOTE(bear20999 @ May 7 2020, 02:31 PM)
Hi, how to I check my prepaid card expriy date as currently not in Malaysia thus can't receive hotlink line.
unable to check it from hotlink mobile app and can't find any secletion from hotlink webpage.
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Hi, please DM us your mobile number, IC number and last top up amount for further checking. TQ-Isaac

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