1. Ask them, why u cannot get a price reduction, at the same time, new user only need to pay rm88 for 8mbps?

2. Ask them, what is the logic, unifi 100mbps is only rm129, but streamyx user,8mbps, 160?

3.use your upload speed point. Tell them, why u have to pay hundreds for upload speed less than 512kbps?

Anybody ever receive such kind of reply from MCMC?
I got this e-mail after very harsh complaint to MCMC.
After hundreds of company.

Last paragraph, i think is a standard reply. Empty promise



This post has been edited by shahfarinahmad: Jun 2 2019, 12:37 AM

Need to check this month bill. They called me to decrease my price, but i refused, because i want a permanent solution. They want to decrease my price, so they hope i will shut my mouth from making numerous complaint on a weekly basis.

This post has been edited by shahfarinahmad: Jun 4 2019, 01:35 PM

Forever. No contract atau all

I chat using live chat, hundreds mcmc complaint, letter to Gobind and Edin,eemailed,

Last time, TM CS cheated me, she cut my conversation before I even finish, n she also cheated me, said report has been made regarding my prob, but she did not .

I gave her 0 mark for feedback. TM called me asking for why? I told them story every bit of detail.

This post has been edited by shahfarinahmad: Jun 4 2019, 12:40 PM

Don't threaten them with a law . Just keep on complaining with numerous complaint and different style.

Law clearly on their behalf.

Don't forget what Keruak said to rakyat.
Rakyat tak suka internet laju, rakyat suka internet murah wpun perlahan

I think, TM will use Terragraph for Streamyx. Don't know about it latency anda ping . But, download speed anda upload speed is far higher than fibre.
Anybody from George town here? Terragraph bye YTL already there.
It is a wireless with speed up to 4gbps

I think, TM will use Terragraph for Streamyx. Don't know about it latency anda ping . But, download speed anda upload speed is far higher than fibre.
Anybody from George town here? Terragraph bye YTL already there.
It is a wireless with speed up to 4gbps

This year commercially

You still have a contract?
A bit weird, new customer can get rm88 for 8mbps.

Send complaint to MCMC. Despite other forumers Said it is just wasting a time, i manage to get price reduction.
But, let me tell u. It was not an easy process. Time consuming, a lot of patience needed, a lot of swear involved(pls refrain yourself from using this method). Determination and will, will keep u going.

This post has been edited by shahfarinahmad: Jul 8 2019, 01:29 PM

Wired, then change to wireless? Another stupid TM idea.
Don't talk about ping, stability. Of course not stable at all.
TM have on 4++ towers, Celcom 1+++, even that, Celcom Line is so so only.
Now imagine TM want tp change Streamyx to this plan.

Fiber is the solution, nothing else

Hi guys,
After long and tedious battle with TM, finally they agreed to provide Unifi to my area.
Probably during oct or November.
They already ask me to go to TM to thumbprint.

Here what i did.

1. I managed to get 1++ names for unifi to submit to tm,.

2. Sent to TM report of my Line. Very bad. Ping and packet loss unbearable. U can try using ecmo software for ping monitoring.
I sent to TM 72hours Line monitoring. Only managed to get 80% uptime. They even loaned me a modem, 3 Times, but to no avail.

Look like they only will seriously consider, if we can provide them enough proof that, enough subscriber will subcribe to Unifi.

Finally.
Never give up everyone.
Keep on fighting.

hi neighbour

fight. keep on fighting. dont stop even TM reply no or tempate reply to u