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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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Milo_O
post Oct 11 2018, 01:43 PM

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QUOTE(KronenZerg @ Oct 11 2018, 12:02 PM)
they are dumbass ppl . sorry to say that !! When i talk to them, they said have UNIFI, guarantee can install but when i went to TMNet, they said no such thing . "Mereka kat CS atau online chat, tak tahu dan sengaja cakap ada so kamu orang boleh datang kat TMNET to register .. senang saja kerja mereka"
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I agree that LiveChat personnel is a dumbass puke.gif
Milo_O
post Oct 11 2018, 04:13 PM

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QUOTE(suffeylp @ Oct 11 2018, 03:26 PM)
currently on 4Mbps streamyx, call TM ask why I didnt get the free upgrade because my area go unifi covered. after a few minutes put me on hold , I was offered the Unifi Lite 10Mbps with current price (RM88) with no contract. going to install this weekend.

and i just realized that i suppose get 30Mbps (i'm staying in an apartment) free upgrade as refer from https://check.unifi.com.my/streamyxupgrade

planning to request for 30Mbps later after done with the unifi installation  brows.gif
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U are one of the lucky ones. I am also eligible for upgrade to Unifi from Streamyx however there are no ports available right now.
Hence i need to go to TM Point multiple times to pressure for adding port.
Milo_O
post Oct 11 2018, 04:24 PM

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QUOTE(testkindtest @ Oct 11 2018, 04:22 PM)
Just received email from tm yesterday, turbo next month to 800mbps cukur
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Turbo from Streamyx to Unifi 800 Mbps ?
Milo_O
post Oct 11 2018, 04:45 PM

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QUOTE(testkindtest @ Oct 11 2018, 04:25 PM)
Owai wrong tered
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Are u trolling ? bruce.gif
Milo_O
post Oct 26 2018, 02:10 PM

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QUOTE(AstonCheah @ Oct 26 2018, 11:20 AM)
guys i follow the template to make complaint. today i received email, it says resolved but no reason given wtf is this?
[attachmentid=10087316]
[attachmentid=10087317]
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Simple. If they can close it with no reason, just click to re-open the complaint again.
Milo_O
post Oct 26 2018, 02:10 PM

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QUOTE(JayceOoi @ Oct 26 2018, 12:26 PM)
Hmm... Mine still no response since 06/10/2018 - 10:10 AM
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Issue a new complaint.
If still no respond, issue another new complaint
Milo_O
post May 21 2019, 03:01 PM

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QUOTE(salimbest83 @ May 21 2019, 02:47 PM)
i dapat ini je

Customers are required to provide their termination notice 30 days prior to the termination date. Customer need to clear any outstanding bill within 14 days from notice date.

The termination will only happen 30 days after the termination notice date.
However, for the termination to take place, customers are required to visit TMpoint between Day 31 to Day 35 from termination notice date & also return The equipment (BTU).
There will be a penalty charges RM 500 if not return the BTU


wtf. long time no simpan these already. mati kena panah kilat
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Are they asking u to return Streamyx BTU ?
Milo_O
post May 23 2019, 09:56 AM

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QUOTE(YoungMan @ May 21 2019, 08:08 PM)
Streamyx no BTU. nothing for you to return. Actually that is just standard answer template they just copy and paste.
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That is what i am thinking also. I believe only Unifi have BTU.
Milo_O
post May 24 2019, 04:15 PM

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QUOTE(zftrans @ May 24 2019, 03:22 PM)
after making complaint on mcmc, yesterday saw a unifi tent and representatives at my apartment collecting names of those interested for unifi.

i spoke to the one of the reps, he told me they are collecting names to gather customer details & unifi will be available in 3 months as HQ has approved unifi allocation for my apartment apparently.

any of you experience this? does the unifi tent shows good sign or just wayang by TM?
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Wayang. After the collection, no update comes back.
Milo_O
post Jun 25 2019, 09:50 AM

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QUOTE(Fenix98 @ Jun 24 2019, 06:39 PM)
Bersih ! Free n fair internet for all

Tukar gomen....
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Tukar goverment back to BN ? And what BN did on Streamyx ?
Milo_O
post Jun 26 2019, 09:40 AM

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QUOTE(AsuKi @ Jun 25 2019, 09:48 PM)
double speed half price tu datang dari BN cuma menteri bahenol lambat bertindak
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Only the initiative comes from BN right ?

Milo_O
post Jun 26 2019, 04:21 PM

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QUOTE(WiLeKiyO @ Jun 26 2019, 03:40 PM)
They also offer me Rm99 for 8Mbps, I instantly reject.

IIRC, some are paying RM88 for 8Mbps.

Unifi 30Mbps is only RM79/month.  mad.gif  mad.gif
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U should accept the offer of RM99 for 8 Mbps.
Then 1 month later open another complaint laugh.gif
Milo_O
post Jul 22 2019, 10:44 AM

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My complaint was resolved with the offer of RM88 for 4Mbps.
Going to file another complaint again to further reduce it.
Milo_O
post Jul 24 2019, 05:05 PM

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QUOTE(Busquets @ Jul 24 2019, 04:45 PM)
Did u file the complaint?
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Yes
Milo_O
post Jul 24 2019, 05:35 PM

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QUOTE(Busquets @ Jul 24 2019, 05:13 PM)
Any response so far?
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I thought i already mentioned in my post

My complaint was resolved with the offer of RM88 for 4Mbps.
Going to file another complaint again to further reduce it.


Or u are referring to the 2nd complaint which i will file ?

This post has been edited by Milo_O: Jul 24 2019, 05:36 PM
Milo_O
post Jul 25 2019, 03:56 PM

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QUOTE(sagethesausage @ Jul 25 2019, 03:07 PM)
Tm called to offer me Unifi 30mbps for rm89, good deal?

Will there be free upgrade in the future if I refuse to upgrade?
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At the moment, Unifi have a 30 Mbps plan (with data usage free up to 60GB)at RM 79/mth
Does Unifi offer to you comes with no cap data usage ?

This post has been edited by Milo_O: Jul 25 2019, 03:56 PM
Milo_O
post Aug 6 2019, 02:39 PM

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QUOTE(Arsenal21 @ Aug 6 2019, 02:28 PM)
TM call and offer upgrade from my 2mb to unifi, 30mb, add on rm9 per mth, worth it?
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Add on RM9 from what price ?
Milo_O
post Aug 6 2019, 03:28 PM

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QUOTE(Arsenal21 @ Aug 6 2019, 02:58 PM)
from rm 85
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30 Mbps with unlimited data ?
Milo_O
post Aug 6 2019, 03:57 PM

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QUOTE(Arsenal21 @ Aug 6 2019, 03:46 PM)
yup, 30mb unlimited data
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Take it
Milo_O
post Aug 19 2019, 07:25 AM

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QUOTE(shahfarinahmad @ Aug 17 2019, 09:42 PM)
Hi guys,
After long and tedious battle with TM, finally they agreed to provide Unifi to my area.
Probably during oct or November.
They already ask me to go to TM to thumbprint.

Here what i did.

1. I managed to get 1++ names for unifi to submit to tm,.

2. Sent to TM report of my Line. Very bad. Ping and packet loss unbearable. U can try using ecmo software for ping monitoring.
I sent to TM 72hours Line monitoring. Only managed to get 80% uptime. They even loaned me a modem, 3 Times, but to no avail.

Look like they only will seriously consider, if we can provide them enough proof that, enough subscriber will subcribe to Unifi.
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Congratulations and well done !

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