Guys I found out that if you are in overseas and you didn't subscribe to the telco plans that offer Rm38 a day of data plans they somehow will still charged you for that. Few months back I went to overseas to work and I din really bother to subscribe the Rm38 day plan cause I work in the hotel and sometimes in my client office that already have wifi connection.

Anyway I went to overseas twice this year, the first trip they charged me Rm190 of international roaming that i didn't notice any wrong cause I did make some phone calls so I thought might be the calls that i make they charged me.I find it quite expensive thought. 2nd trip I take caution try not to make any calls from overseas because I got charged Rm190 for international roaming from the 1st trip.So 2nd trip back to KL and they charged me Rm152 for international roaming that i find it really weird.I don't know why they charged me this amount because I'm very sure I didn't make any call or subscribe theirs data plan in overseas.

So I called them and ask, they told me that I used the data roaming hence they charge me (2nd trip 4x38= Rm 152) that i didn't use.Hmmm....... Than i checked with them, the 1st trip billed they charged me Rm190 is also under the data roaming charges that i never used. Gosh, I told them they blindly charged me for the service that i never subscribe. I told them why I didn't get any data when I'm out from my hotel or my client office if you claimed I've use the data roaming? In this part they can't explain to me why.

The whole situation is that I didn't apply for the services. After all this complained and explanation to them, CELCOM billing department call me and they told me they can rebate Rm171 50% of the Rm342. I ask them why 50% only? They told me the other 50% is valid to charged me.....I'm so pissed ...I told them why is 50% is valid? I didn't even used their service why should i pay another 50%? To be honest with you guys, I feel pissed is not because i cannot get 100% rebate is because why should i paid something that i didn't used?!?! I ask CELCOM to give me a good explanation and proof that i used their services. Btw I already paid the Rm342 they charged me while this case is still going on to avoid any outstanding payment and call barred.

So guys pls check your bills, but if you use their data roaming than is fine.....still waiting for them to give me a good explanation!!
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Complain already and the rebate they give is 50%. What i want to show me the proof that I used it. Haizzzz....is daylight robbing!!

Btw what is CFM?

I actually off my data roaming already. If is auto connect to the data roaming, my question to Celcom is why I don't get the data service when I'm away from my hotel/office? Since they claim I've data...There is no connection at all. Still waiting for them to call me, I spoke to the CS I ask them to get someone can make decision to call me cause one of the CS saying that the other 50% of charges is valid to charged me. Why not 100%, since they claim i used it.
Really TU LAN . Rob you and give you back half and think their angel. Real evil