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 UBER: Partner Official Q&A, Talk to us

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AskarPerang
post Sep 20 2016, 07:51 AM

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Which place to check to get the latest up to date uberX Hourly Guarantees table?
Only found this but dont think is the lastest: https://newsroom.uber.com/kl/uberx-hourly-g...september-2016/
AskarPerang
post Sep 20 2016, 11:18 PM

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QUOTE(sidthesloth @ Sep 20 2016, 10:57 PM)
Hey guys I have two questions.
1: if let's say from 6am - 8am I did 5 trips,  I'm already in 1.5tph. So do I still get incentive of rm30 from 8am - 10am if within that 2 hour I online but didn't pickup any customers?


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5 trips in 2 hours = 2.5 TPH actually. RM30/hour is for Tier 1. RM25/hour is for Tier 2.

Let's say you are Tier 2 only.
Guarantee incentive is RM25 x 2 = RM50 (75% is RM37.50). If your 5 trips already earn nett more than RM37.50, uber will not top up any additional money to you.

QUOTE(sidthesloth @ Sep 20 2016, 10:57 PM)
Hey guys I have two questions.

2: 6am - 10am you have a guarantee pay of rm120. So let's say from 6am - 9am, I manage to make rm25 per hour, and the last remaining hour I got one airport trip. So do I still get a incentive of rm5 from 6am - 9am?
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As per above, anything you gain nett more than the guarantee incentive (75% is RM90), then the guarantee incentive is no longer applicable.
AskarPerang
post Sep 20 2016, 11:34 PM

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QUOTE(sidthesloth @ Sep 20 2016, 11:29 PM)
My first question I think you confuse. 5 trips in 4hours online = 1.5tph. The question I'm asking is if the last two hour I online but didn't manage to pick up customer,  do I still get rm30 even tho I completed 5 trips between 6am-8am.
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6am to 10am count as 1 block. RM30 x 4 = RM120 guarantee payment if you are Tier 1. if your 5 trips nett earning less than RM90 (75% of RM120), then uber will top up anything less to make it RM90. if you earn more than that then the guarantee incentive is not applicable anymore.
AskarPerang
post Sep 21 2016, 11:30 AM

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by the way anyone receive the incentive of RM150 after 10 trips ending last week promotions?
AskarPerang
post Sep 21 2016, 03:43 PM

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QUOTE(AskarPerang @ Sep 21 2016, 11:30 AM)
by the way anyone receive the incentive of RM150 after 10 trips ending last week promotions?
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https://newsroom.uber.com/malaysia/earn-an-extra-rm150/
AskarPerang
post Sep 21 2016, 09:19 PM

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QUOTE(UberMY @ Sep 21 2016, 05:21 PM)
Hi Sid,

If you are online between 6AM - 8AM and do 5 trips, then stay online between 8 - 10AM and do 0 trips, then you've done 5 trips in 4 hours.
5/4 = 1.25 TPH, which is just 1 trip short to qualify for hourly guarantees.
*
1.25 TPH is enough. exactly meeting the minimum requirement.

 

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