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ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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xjoshualaw29
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 Aug 18 2023, 06:33 AM
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Hi,
I heard that Auto Debit system is down for maintenance since February which is a bit inconvenient until now but I have made reports via Customer service on it along with an MCMC report but to no avail.
The Auto Debit system is still down which I felt is inconvenient as have to pay multiple numbers on different dates which I was wondering if it can be rectified as soon as possible. They said the Auto Debit was only for new customers as well which confuses me and would like clarification on it.
Thank you
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xjoshualaw29
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Jan 4 2024, 08:19 PM
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So is 5G available for XOX now? Saw some dealers sharing how to enable it but then still stuck on 4G+. Deduct RM2 for SMS charges some more
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xjoshualaw29
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Jan 5 2024, 11:28 AM
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QUOTE(xinaixin @ Jan 4 2024, 09:28 PM) Onexox dealers received notice about 5G service(Average speed 284 mbps) will be available starting from 04.01.2024 To activate 5G service,users need to send sms 5G ON to 22777. And many (maybe all) users with 5G phone already activate the 5G service and still stuck at 4G+ like you even though they are in onexox 5G coverage area. They check the coverage through the link provided by onexox : https://www.digital-nasional.com.my/interactive-mapDealers also help in the setting in the 5G phone.......still 4G+  So.......do you think onexox really are ready to provide 5G service ? Depends... Knowing their services was congested in the past and having a lot of frequent disconnections espcially in Sarawak. Although actively using it as a main line just for phone calls. I hope so. Hopefully they bought more bandwidth this time otherwise it's back to the same issues.  |
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xjoshualaw29
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Jan 5 2024, 05:34 PM
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QUOTE(xinaixin @ Jan 5 2024, 05:13 PM) HOPEFULLY it'll be better soon although the chances are.......  Well, So far so good, let's see in a few months. If consistent, since under DNB... As using Umobile as my 5G data line. Let's see...  At least the issue was rectified within 24 hrs, if not, they're going to see another MCMC report for misrepresentation of service.  Currently Using B10 and legacy B39 but with 100GB and above for quota. The new B39 is misleading IYKYK. This post has been edited by xjoshualaw29: Jan 5 2024, 05:34 PM |
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