Can I know If I sign up a new number with xox over the official site http://onlinestore.xox.com.my/purchase.php
I will get to keep the 3GB data for 28 months as well.
ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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 Feb 13 2017, 06:30 PM
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#1
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Junior Member
256 posts Joined: Jun 2011 
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Feb 13 2017, 10:59 PM
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#2
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Junior Member
256 posts Joined: Jun 2011
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QUOTE(adiwarna @ Feb 13 2017, 08:52 PM) Yes Thanks.  Can I take it as season pass data is something that will never expired as long as the account is active and valid. Meanwhile, mobile Internet will have certain validity period for example 30 days. |
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Aug 1 2022, 12:09 AM
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#3
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Junior Member
256 posts Joined: Jun 2011
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I am unable to login to xox app with either email or number after the latest update. It will give "unable to find sunscriber profile" error. I can still login through their Web portal self care though.
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Aug 1 2022, 08:29 AM
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#4
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Junior Member
256 posts Joined: Jun 2011
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QUOTE(sckham @ Aug 1 2022, 01:09 AM) Uninstall and install again at the morning Did as told uninstall and install in the morning. Gives the same error. Thanks though |
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Aug 1 2022, 11:44 PM
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#5
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Junior Member
256 posts Joined: Jun 2011
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QUOTE(xinaixin @ Aug 1 2022, 10:21 AM) Info from Onexox dealers,there's problem with Xox black app/selfcare login after the latest update. Alright thanks. Hopefully the issue will be addressed in the next update.You will hear the anouncement regarding the login problem when you call 12273(After you select language) Hope this will help. |
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Aug 4 2022, 07:27 PM
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#6
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Junior Member
256 posts Joined: Jun 2011
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QUOTE(halfdevil @ Aug 4 2022, 01:54 PM) Didn't stuck, just that load awhile then prompt error "Get user profile failed" with button retry or logout. You are not alone. I have the same issue like yours. Login from their Web self care works though.Thanks for the suggestion, but my google webview is up-to-date. So most likely is my account problem since others seem like can login. |
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Mar 15 2023, 09:48 AM
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#7
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Junior Member
256 posts Joined: Jun 2011
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QUOTE(jackiez @ Mar 13 2023, 06:07 PM) does anyone had similar issue before which unable to make or receive phone call after mnp? Do you happen to use celcom apn by default? Try to change the apn if yes. Use thiswhen i try to make call the signal would strg away go disappear and reappear with signal again but with EDGE, call never go through Name : XOX4G APN : XOX4G The rest let it default. For my case it let me stays at lte when making calls. |
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