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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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mydragoon
post Apr 29 2024, 03:00 PM

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i guess this thread active coz of the recent T&C change whereby SIM with no transaction within the last 120 days will be blocked.

i am kinda upset coz my SIM was only going to expire in Sep 2024 (28 months). only reason why i ported to XOX in the first place.

so, even though i still have the FAT500 ongoing (deduct from my existing quota), it will all get blocked unless:
* i top up rm30 every 120 days (OR)
* buy the 6/12 months validity at rm18/ rm25...

the thing about buying the validity is... that is what the Welcome Bundle provided in a sense. purchase the Welcome Bundle within 10 days and enjoy 28months valiidty. so, it's outageous that i'll need to extend the validity before Sep 2024.

anyway, i don't wanna waste more time arguing with XOX (had several tickets with them on this).

i have:
* lodged a case with MCMC for the misleading promo -- even now, they website claims up to 36mths validity (and happily omitting the fact about this new T&C)
* ported to Unifi -- I have existing prepaid with them and with the new apps, it's easier to now track my expiry.
mydragoon
post Apr 29 2024, 03:02 PM

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QUOTE(xinaixin @ Apr 29 2024, 09:27 AM)
If you just register onexox prepaid and haven't purchase any validity(1 year) then you should top up RM30 when you received sms stating "Your number haven't had

any top up for more than 120 days" as attachment below.

If c.s.(12273) have no answer, you can email to cs@onexox.my
*
unfortunately for you... your SIM will be blocked based on the date of the SMS. your validity on the apps isn't that useful anymore.

so, either top up, or buy the validity extension thingy...

or port out.

i'd suggest complaining to MCMC for their misleading claims (about 36mths expiry)
mydragoon
post Apr 30 2024, 09:25 AM

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QUOTE(zeng @ Apr 29 2024, 09:16 PM)
Just  an update.

I did not topup by yesterday 28/4 "untuk mengelakkan  nombor anda disekat".

Pleasantly surprised to report that first day into disekat today, I am  still  able to go online  with  unfinished mobile  data..

Besides, outgoing and  incoming calls  and sms works as normal  like before.
*
mine still in the process of porting out. replied YES di. so, waiting for signal bar to disappear, then swap SIM.

but yeah, like you, still got data. but dunno for how long... since i wanna keep the number, i ported out before things go south.. smile.gif

 

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