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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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freedom2k
post Jun 19 2019, 07:53 PM

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Can anyone teach me how can I MNP a Unifi bebas prepaid number to XOX?
I tried the MNP page here: http://xox.com.my/onlinestore/mnp/portinginfo.php
but there were no Unifi Bebas to select at the drop down list

Also, for the MNP process, do i have to walk in any XOX service center to finalize the MNP process?
The info i got here https://xox.com.my/mnp/
stated that "Walk into any XOX MOBILE outlets to register.
Visit any XOX MOBILE outlets with your identification documents (original IC or passport) to register. If you are currently on a postpaid plan, bring along your latest statement."
freedom2k
post Jul 19 2023, 11:12 AM

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I am experiencing unable / extremely slow to receive SMS issue. I tried to send sms to myself, the sms could be sent instantly, but I was unable to receive the sms back.

I tried to sent the sms from another xox number, it was still the same. I tried reconnect to xox network by turnned on / off the airplane mode, sometime I could receive the sms, but for most of the time, no.

Anyone know what is the problem? Any tips on how to fix this?
freedom2k
post Jul 19 2023, 07:23 PM

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QUOTE(xinaixin @ Jul 19 2023, 06:20 PM)
Hi,you can call Onexox customer service for inquiry at 12273 free from your Onexox/Xox line.
*
Ok, will contact and check with their CS.
Thanks.
freedom2k
post Sep 17 2025, 02:29 PM

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I tried to buy a new hotlink prepaid SIM pack and typed my XOX phone number at the TAC request number, but i couldn't receive the TAC SMS from Hotlink store. Tried other phone number not operated by XOX, all no problem and able to receive TAC SMS from Hotlink.

Anyone know why? How to fix this?

This post has been edited by freedom2k: Sep 17 2025, 02:30 PM
freedom2k
post Sep 17 2025, 02:42 PM

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QUOTE(azhar75 @ Sep 17 2025, 02:36 PM)
Or apps blocking spam calls/SMS is active¿¿¿
user posted image
*
using google messages, spam protection is not on
and if on, when using other number not operated by XOX should be blocked too.

This post has been edited by freedom2k: Sep 17 2025, 02:43 PM

 

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