Hi,for B59DB......only the latest data block added upon billing date will carried forward.

Hope this will help.

For the 6GB will added into your next cycle billing which you will get total of 18GB on the 1st block.

Postpaid is chargeable monthly. If you port out 2nd day or 15days from your billing cycle. You will still charge for full month cycle.

I suggest if you wanna port out. do it before 7-10days before your next cycle active. So you only pay for your current monthly charges.

Hi,my suggestion for these cases is :

1) Update Xox app

2) Reboot your handset

I use these methods for some friends yesterday and it works.

Hope this will help.

Reinstall working now with e mail?

where's all the so called agents

hiding

Hmmmmm.........maybe for light users ?

For your info, purchased of any data plan didn't extends prepaid line validity, only top up will extends prepaid line validity(RM1 extends 1 day validity)

Now onexox doing promo for 1x data plan, purchasing any of 1x data plan will be awarded with 20 days prepaid line validity and you need to redeem it.

All 1x data plan purchase will valid for 30 days and you must have ENOUGH PREPAID LINE VALIDITY to use the 1x data plan you purchased.

The extra 20 days validity will be awarded each time you purchase 1x data plan but limited to 9 times only(180 days) during promotion period.

If you want to change data plan,you need to terminate the current data plan(Sms DATA END to 22111/23388) and choose any one of the 4 data plans(1x-18,22,35,48)
Active/non expired 1x Prepaid line validity : -

a) You can make send sms if you have sufficient credits

b) You can make calls if you have sufficient credits or have active 1x data plan

c) You can use data if you have active 1x data plan

1x data plan 30 days validity(After promo expired) : - If you have active data plan but your prepaid line expired,you can't make calls or use data.

Every RM1 top up will get 1 day validity stackable if your prepaid line still active.

Now 1x-18 & 1x-22 data plan have promo until further notice....... when you purchase 1x-18 or 1x-22 data plan you will get extended prepaid line validity.

Always check your prepaid line validity(Expiry date) to ensure you can fully used the data plan.

https://onexox.my/tandc/details/one-x-prepaid

It will extend to 30 days and you can use it for the full 30 days.